Customer Service Representative (Part-Time 25-30 hours per week)
Hiring a Customer Service Representative for an established pet care facility – Animal Experience Preferred
Clayton Pet Hotel & Spa is an all-inclusive pet resort serving the Greater Miami Valley Area. Our full-service pet care facility offers boarding, daycare, grooming, and training, and we're looking for a friendly, dependable Customer Service Representative to join our team.
This is a customer-facing position that requires excellent communication, organization, and multitasking skills. The ideal candidate is mature, reliable, enjoys working with both people and pets, and thrives in a fast-paced environment.
Responsibilities:
- Greet customers and provide outstanding customer service
- Schedule reservations and appointments
- Answer phones and respond to customer inquiries
- Process check-ins and check-outs
- Maintain accurate customer and pet records
- Assist with daily front desk operations
- Work closely with our pet care team to ensure exceptional service
Qualifications:
- Excellent communication and customer service skills
- Strong time management and organizational abilities
- Ability to multitask in a busy environment
- Open availability, including mornings, evenings, weekends, and holidays
- Experience handling animals preferred
- Experience with Gingr software is a plus
- Positive attitude and willingness to work as part of a team
What We Offer:
- Competitive pay based on experience
- Employee discounts on boarding, daycare, and grooming
- A fun, rewarding environment working with pets every day
- Supportive team atmosphere
- Opportunity to grow with an established pet care facility
Job Type: Part-time
Work Location: In person
If you love animals and enjoy providing exceptional customer service, we'd love to hear from you. Apply today and become part of the Clayton Pet Hotel & Spa team!
Job Type: Part-time
Pay: $13.25 - $14.25 per hour
Work Location: In person
