Now Hiring: Outside Sales Regional Manager
Location: Remote
Industry: Manufacturing – Aftermarket Parts for Food Processing
Company Type: Private Equity Portfolio Company
Company Overview
Stone Enterprises is a precision manufacturer of equipment and quality replacement parts for the food processing industry. The Company partners with food processors to deliver mission-critical products and services that enhance reliability, productivity, and food safety. Founded in 2000, Stone Enterprises has built a strong reputation for quality, reliability, technical expertise, and customer service.
Role Overview
We are seeking a highly motivated and customer-focused After-market Parts Sales Representative to join us during a very exciting phase of growth and transformation. In this role, you will be the primary point of contact for our B2B customers, providing expert advice and selling after-market parts and components they need to keep their operations running smoothly. The ideal candidate is a proactive problem-solver with a technical aptitude and a passion for building lasting B2B customer relationships.
Key Responsibilities
Sales & Customer Service (Primary Focus):
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Respond to customer inquiries via phone, email, and during on-site visits, to identify their parts needs with accuracy and efficiency.
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Utilize parts catalogs, databases, and inventory systems to locate and recommend the correct parts.
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Process customer orders, quotes, and invoices with a high degree of accuracy and urgency.
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Proactively identify cross-selling opportunities to maximize sales and provide complete solutions.
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Build and maintain strong, long-lasting customer relationships through exceptional service.
Technical Expertise & Problem-Solving:
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Develop a deep understanding of our product lines and their application in the customer facilities.
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Assist customers and technicians in diagnosing issues and identifying the required replacement parts.
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Provide technical support and guidance to customers on part compatibility, installation, and usage.
Inventory & Sales Operations:
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Collaborate with cross-functional teams to ensure key parts are in stock.
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Handle returns and warranty claims according to company policy.
Team Collaboration:
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Work closely with millwrights, technicians, and other sales team members to ensure quality customer experience.
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Share market feedback and customer insights to help shape sales strategies and inventory decisions.
Qualifications & Experience Required:
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3+ years of outside sales or equivalent experience
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Outstanding communication, negotiation, listening and closing skills.
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Exceptional organizational and time-management abilities, with attention to detail.
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Ability to adapt to a fast-paced and evolving work environment.
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Strong work ethic and the ability to work with minimal supervision.
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Ability and willingness to travel 50% of the time.
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A self-starter with a strong sales mentality and a drive to achieve and exceed targets.
Why Join Stone Enterprises?
We empower our outside sales team to build a rewarding career, not just close a deal.
Our team fosters innovation, collaboration and continuous improvement.
Enjoy the autonomy to manage your territory and schedule while backed by a responsive operations team.
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A company culture that values integrity, innovation, and people
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