About Us:
At Moravian Village, we are dedicated to creating a warm, welcoming environment where seniors can enjoy comfort, safety, and a strong sense of community. Our team is committed to compassionate care and exceptional service, and we’re currently seeking a friendly, organized, and dependable Front Desk Associate to be the first point of contact for residents, families, and visitors.
Job Summary:
As the Front Desk Associate, you will play a key role in maintaining a positive and professional atmosphere. You'll be responsible for greeting guests, answering phone calls, assisting residents with inquiries, and supporting administrative functions. This is a Part Time or Per Diem position.
Key Responsibilities:
Greet residents, families, and visitors with warmth and professionalism
Answer and direct phone calls in a courteous manner
Monitor and manage visitor logs and resident sign-outs
Respond to resident and guest inquiries and direct them to appropriate staff
Assist with mail distribution, filing, and basic clerical duties
Maintain a clean and organized front desk and lobby area
Follow all community policies and safety procedures
You must be a candidate that values being part of a family and not just a number!
Valid/current PA drivers license in good standing.
High school diploma or equivalent
Previous experience in customer service or front desk role preferred
Excellent communication and interpersonal skills
Basic computer proficiency (MS Office, email, phone systems)
Compassionate and patient demeanor
Ability to handle sensitive information with discretion
