Job Description
Domino's Pizza in Plano, United States is seeking an enthusiastic and detail-oriented Assistant Manager to join our team at our 7060 Burroghs Ave location. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of the store, delivering exceptional customer service, and leading a team of dedicated employees.
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Oversee daily store operations, including opening and closing procedures
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Manage and motivate team members to maintain high performance standards
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Ensure excellent customer service by addressing customer inquiries and resolving issues promptly
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Handle cash management and financial transactions accurately
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Coordinate and supervise shift schedules and employee assignments
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Maintain a clean and organized work environment, adhering to food safety and hygiene standards
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Assist in inventory management and supply ordering
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Implement and enforce company policies and procedures
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Collaborate with the store manager to achieve sales targets and improve store performance
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Train new employees and provide ongoing coaching to team members
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Respond to and resolve customer complaints in a professional manner
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Assist in food preparation and delivery operations as needed
Qualifications
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Previous experience in restaurant management or supervisory role
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Strong leadership and team management skills
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Excellent customer service orientation with a friendly and professional demeanor
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Proficiency in cash handling and basic math skills
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Ability to multitask and work efficiently in a fast-paced environment
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Strong problem-solving and decision-making abilities
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Effective communication skills, both verbal and written
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Basic computer skills for operating point-of-sale systems and other store technology
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Knowledge of food safety regulations and practices
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Flexibility to work various shifts, including evenings, weekends, and holidays
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Physical ability to lift up to 25 pounds and stand for extended periods
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High school diploma or equivalent (preferred)
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Food handler's certification (preferred)