Job Summary
We are seeking a detail-oriented and organized Accounts Receivable Specialist to join our accounting team in the waste management industry. The successful candidate will be responsible for managing customer accounts, processing payments, resolving billing discrepancies, performing account reconciliations, and supporting timely collection of outstanding balances.
Experience with waste management, hauling, recycling, transportation, or other service-based industries is highly preferred.
Key Responsibilities
- Manage daily accounts receivable activities for commercial, residential, and/or municipal customers.
- Prepare and process customer invoices, statements, credits, and adjustments.
- Post and apply customer payments accurately and timely.
- Monitor outstanding receivables and follow up on past-due accounts.
- Contact customers regarding outstanding balances, billing questions, and payment issues.
- Research and resolve invoice discrepancies, short payments, credits, and account disputes.
- Reconcile customer accounts and maintain accurate aging reports.
- Work closely with Operations, Customer Service, Sales, and Accounting to resolve billing issues.
- Review service tickets, contracts, rate schedules, and account information to ensure accurate billing.
- Assist with month-end closing activities and accounts receivable reporting.
- Maintain accurate customer records and documentation.
- Support collection efforts while maintaining professional customer relationships.
- Identify recurring billing issues and recommend process improvements.
- Perform other accounting and administrative duties as assigned.
Qualifications
- 2+ years of accounts receivable, billing, collections, or related accounting experience.
- High school diploma or equivalent required; accounting coursework or degree preferred.
- Strong attention to detail and accuracy.
- Excellent organizational and time-management skills.
- Strong communication and customer-service skills.
- Ability to research discrepancies and resolve problems independently.
- Proficiency with Microsoft Excel and accounting/ERP systems.
- Ability to manage multiple priorities and meet deadlines.
- Experience with waste management, hauling, recycling, transportation, utilities, or other recurring-service billing is a plus.
Preferred Experience
- Commercial waste or residential waste billing
- Roll-off, dumpster, or hauling services
- Recycling and environmental services
- Municipal or government accounts
- Recurring monthly billing
- Route-based or service-based invoicing
- Customer collections and account reconciliation
- ERP/accounting software such as NetSuite, QuickBooks, Sage, Microsoft Dynamics, or similar systems
Skills
- Accounts Receivable
- Billing & Invoicing
- Collections
- Account Reconciliation
- Payment Processing
- Customer Service
- Microsoft Excel
- Data Entry
- Problem Solving
- Attention to Detail
- Accounting/ERP Systems
Compensation & Benefits
Competitive pay based on experience, along with a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement benefits, and other company benefits.
Equal Opportunity Employer: We are committed to providing equal employment opportunities to all qualified applicants.
Pay: $23.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Vision insurance
- Work from home
Work Location: In person
