Company Description
Since 1982, Lincoln Orthopedic Physical Therapy has been a trusted provider of outpatient orthopedic physical therapy services in the Lincoln community. Our reputation is built on exceptional patient care, clinical excellence, and a commitment to helping people return to the activities they love. Behind every successful patient experience is a dedicated administrative team that ensures accurate billing, timely reimbursement, and outstanding customer service.
This is an onsite position and requires working from the clinic daily. Remote work is not available.
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Competitive compensation
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Excellent benefits package including 401k, health, dental, and generous paid time off
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Multiple opportunities for professional development, specialization, and leadership
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Employee discount plans
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Employee Assistance Program (EAP)
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Investment from a company that wants you to succeed and thrive
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A collaborative, supportive, family-friendly work environment
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The opportunity to work alongside highly skilled clinicians and an exceptional support team
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A company culture focused on investing in its people and celebrating success
Job Description
As a Medical Billing Specialist, you'll play a key role in ensuring the financial health of our practice by managing the billing and reimbursement process from claim submission through payment resolution. The ideal candidate is detail-oriented, organized, and committed to providing excellent service to both patients and insurance partners.
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Submit accurate and timely insurance claims for physical therapy services.
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Review and resolve claim edits, denials, rejections, and unpaid balances.
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Follow up with insurance carriers to ensure prompt reimbursement and appeal denied claims when appropriate.
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Verify insurance eligibility, benefits, and authorization requirements.
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Post insurance and patient payments accurately and reconcile payment discrepancies.
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Process patient account adjustments, refunds, and payment arrangements as needed.
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Research and resolve billing inquiries from patients, providers, and insurance companies.
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Maintain accurate patient account documentation within the practice management system.
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Monitor accounts receivable aging and proactively work outstanding balances.
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Ensure compliance with payer guidelines, HIPAA regulations, and billing best practices.
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Collaborate with front office staff and clinical teams to improve billing accuracy and reimbursement efficiency.
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Stay current on insurance regulations, payer policies, and medical billing and coding requirements to ensure compliance.
Qualifications
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High school diploma or equivalent required; Associate's degree preferred.
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1-2 years of medical billing, accounts receivable, or healthcare revenue cycle experience preferred.
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Experience working with commercial insurance, Medicare, Medicaid, and workers' compensation claims.
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Knowledge of CPT, ICD-10, medical terminology, and insurance reimbursement processes.
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Experience with insurance verification, claim submission, payment posting, and denial management.
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Strong attention to detail and ability to work independently
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Excellent communication and customer service skills
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Proficiency with Microsoft Office and medical billing software (Waystar, Japari, or similar systems preferred).
Additional Information
The ideal candidate is someone who:
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Enjoys solving problems and investigating complex billing issues.
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Takes pride in accuracy and attention to detail.
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Communicates professionally and compassionately with patients and insurance representatives.
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Is self-motivated and able to manage priorities independently.
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Thrives in a collaborative team environment.
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Is committed to continuous learning and process improvement.
If you're looking for a career where your work truly makes a difference in people's lives every day, we'd love to hear from you. Join LOPT and become part of a team dedicated to helping our patients move better, feel better, and live better.
