Responsibilities:
- Monitor staffing levels to ensure budgetary compliance.
- Assign work to team members.
- Participate in interviewing and selecting new team members, and train and develop team members.
- Issue disciplinary action as needed.
- Investigate incidents and guest complaints and produce summary report of findings.
- Review Security activities with Security Shift Manager.
- Observe, identify, and appropriately address intoxicated guests.
- Check for and report safety hazards.
- Serve as team leader for emergency response drills and evacuations.
- Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information.
- Produce and deliver reports as required.
- Respond to all calls promptly and professionally.
- Manage escalated situations involving guests, including intoxicated guests.
Competencies:
- Appropriate use of office equipment, including personal computer, telephone with voice mail system, fax machine, and copy machine.
- Appropriate use of security-related equipment, including flashlight, two-way radio, and handcuffs.
- Ability to write clear and concise reports using correct grammar and punctuation.
- Knowledge of internal controls.
- Knowledge of applicable OSHA regulations.
- Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime.
- Read, write, and understand complex instructions.
- Understand and adhere to all Missouri Gaming Commission regulations and any other applicable federal, state, and/or local regulations.
Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Required to stand and walk, use hands to finger, handle, or feel objects, tools, and controls, reach with hands and arms, and talk and hear.
- Required to bend or stoop and to lift up to 100 pounds, including lifting overhead.
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Exposed to variable temperatures, smoke, steam, and wet areas.
- The noise level in the work environment is usually somewhat loud.
Target Salary Range:
$21.00 to $23.50
Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Preferred
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Two years of experience as a security guard or law enforcement agent is preferred.
Preferred
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MO Gaming License LEVEL 2
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
