Purpose: Performs advanced diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Location Manager, Shop Foreman, Internal D-TAC or senior technicians.
Job Responsibilities/Duties
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Perform basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions products
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Participates in Service Educate Training programs required for the development of skills and knowledge
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Maintains current knowledge of John Deere and competitive products
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Maintains condition of vehicles, inventory, tools, and equipment
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Maintains clean work area and performs work in a neat and orderly fashion
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Follows all safety rules and regulations in performing work assignments
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Completes all reports and forms required in conjunction with work assignments
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Accounts for all time on a timecard and for all material used in performing assigned duties
Experience, Skills, and Knowledge:
- 1+ years in performing service repairs
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Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
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Proficient knowledge in mechanical, electrical, and hydraulic systems in the repair of agricultural and turf equipment
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Ability to operate vehicles and equipment used for diagnostic purposes
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Ability to lift 50-75 lbs. repeatedly on a daily basis and more on occasion
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Ability to perform duties in extreme seasonal temperatures
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Ability to climb and stand for extended time in a safe manner on big/tall equipment while performing repairs
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Ability to go on Service Calls when needed, a valid driver’s license is required
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Be available to complete long-term repairs on a customer’s equipment in a timely manner
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Forklift certified preferred
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Ability to use Service Advisor and basic computer functions
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Proficient oral and written skills
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Climb up on equipment and in smaller spaces in equipment to make repairs
- This is a safety sensitive position
