Position: Driver
Department: Guest Services
Division: Rooms
Position Purpose: Escort guests in a friendly, courteous manner to/from the hotel while driving company shuttle/trolley. When needed, greet and welcome guests promptly with courteous and sincere smile, assist with opening doors and with guest luggage.
Essential Functions:
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Drive guests to specified destinations in hotel shuttle/trolley
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Monitor company shuttle/trolley maintenance requirements and communicate needs to management
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Maintain efficient communication with front desk.
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Keep hotel’s driveway well maintained as well as entry doors and water station.
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Assist guests with their luggage, packages and bags
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Escort guests to their room and point specific features about the property.
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Keep a log of all incoming and outgoing packages.
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Deliver gifts and amenities to guests rooms
Position Requirements:
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Great communication skills.
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Professional attitude and service oriented.
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Valid Class B commercial driver’s license and good driving record required
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Hotel guest service and or driving experience preferred
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A second language is an asset.
Reporting Relationship
Front Office Supervisor, Hotel Assistant Managers and Director of Rooms
