Director of Product
Location: Onsite — Miami, FL
Department: Product, Design & Delivery
Reports to: Head of Product
About the Role
We're hiring a Director of Product to lead product strategy and execution across our global platform. You'll own multiple product areas, manage product managers, and be a strategic partner to the Head of Product and executive team. This is a hands-on leadership role; you'll set the direction and be responsible for contributing to IC-level work as needed to ensure successful delivery.
What Makes This Role Unique
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Six programs, two geographies, one platform. All sharing core infrastructure with different formularies, fulfillment partners, eligibility rules, economics and regulatory frameworks. Every product decision has a cross-program blast radius.
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Clinical stakes are high. Product decisions affect patient safety, not just conversion metrics.
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Complex partner ecosystem. We partner with a network of third party vendors to manage labs, clinical services and pharmacy fulfillment, each with their own integration constraints and opacity challenges.
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Small team, big scope. We operate in a startup environment and you’ll need to be resourceful to achieve success.
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Opportunity to build a team. We are expanding our product team with this role being a foundational hire.
What You’ll Do
Set Product Strategy & Drive Alignment
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Own the product vision and roadmap for the global platform, translating company strategy into concrete product outcomes
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Make hard prioritization calls when programs compete for shared resources, and own the sequencing of work that touches shared infrastructure and multiple teams
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Identify strategic bets that create leverage across the platform
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Ensure clinical safety, regulatory compliance, and healthcare privacy are design constraints from the start
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Proactively surface risks, dependencies, and misalignments before they become blockers
Lead and Develop Product Managers
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Manage, coach, and raise the bar for PMs on your team
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Set clear expectations for discovery rigor, requirements quality, and stakeholder communication
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Create an environment where PMs can do their best work without excessive process
Be a Strategic Partner to Leadership
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Serve as a trusted thought partner to the Head of Product and executive team
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Bring a point of view on where the product should go
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Translate complex product and technical tradeoffs into language that executives and commercial partners can act on
What Success Looks Like
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Cross-program impact of product decisions is understood and managed
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PMs are producing sharper work through better discovery, clearer requirements, stronger prioritization rationale
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Leadership hears about risks and strategic opportunities from you before they surface elsewhere
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Clinical and commercial stakeholders trust the product team to make sound tradeoffs without escalation
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The team you're building has a clear identity, shared standards, and momentum
What You Bring
Required
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10+ years in product management, with 3+ years in a leadership role managing PMs
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Meaningful experience in healthcare, digital health, pharmacy, PBM, or diagnostics
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Track record of shipping products in regulated environments where patient or member outcomes matter
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Demonstrated ability to operate in small, fast-moving organizations
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Strong strategic thinking paired with willingness to get into the details
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Excellent communication; you can run a board-level product review and a sprint planning session in the same week
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Bachelor's degree required or equivalent experience; MBA or advanced degree preferred
What You Bring
Required
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10+ years in product management, with 3+ years in a leadership role managing PMs
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Meaningful experience in healthcare, digital health, pharmacy, PBM, or diagnostics
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Track record of shipping products in regulated environments where patient or member outcomes matter
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Demonstrated ability to operate in small, fast-moving organizations
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Strong strategic thinking paired with willingness to get into the details
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Excellent communication — you can run a board-level product review and a sprint planning session in the same week
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Bachelor's degree required; MBA or advanced degree preferred
Preferred
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Experience with GLP-1, weight management, chronic disease management, or telehealth
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Familiarity with PBM workflows, pharmacy fulfillment, or employer health benefits
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Experience managing products that serve both D2C and B2B customers simultaneously
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Technical fluency with modern health tech stacks (FHIR, EMR integrations, clinical data pipelines)
Benefits
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Health Care Plan (Medical, Dental & Vision)
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Retirement Plan (401k with Company Match)
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Life Insurance (Basic, Voluntary & AD&D)
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Paid Time Off
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Short Term & Long Term Disability
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Training & Development
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Catered breakfast and lunch daily, snacks
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Wellness Resources
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