Job Summary
Join our dynamic team as a Parts Counter Associate, where you will be the vital link between our customers and the automotive parts they need to keep their vehicles running smoothly. This energetic role involves providing exceptional customer service, managing inventory, and assisting with automotive diagnostics and repair processes. Your enthusiasm and organizational skills will drive sales, ensure accurate order fulfillment, and contribute to a positive shopping experience for all clients. If you thrive in a fast-paced environment and have a passion for automotive service, this position offers an exciting opportunity to grow your career in retail sales and vehicle maintenance.
Responsibilities
- Greet customers warmly, listen attentively to their needs, and recommend appropriate parts or accessories to enhance their vehicle performance.
- Manage inventory control by stocking shelves, conducting regular stock checks, and updating stock levels using inventory management systems such as CMMS or POS software.
- Assist customers with order fulfillment, including processing sales transactions accurately through cashiering and POS systems while handling cash and credit payments securely.
- Collaborate with technicians and service advisors to identify parts requirements based on automotive diagnostics and repair orders.
- Maintain organized storage of parts, ensure proper labeling, and monitor stock levels to prevent shortages or overstock situations.
- Utilize strong communication skills to explain product features, warranty options, and maintenance tips to customers in multiple languages if needed.
- Support marketing efforts by promoting special offers or new products to boost retail sales and customer engagement.
Qualifications
- Previous experience in dealership or retail automotive parts sales is highly preferred.
- Knowledge of automotive diagnostics, vehicle maintenance, automotive repair, and automotive service practices.
- Proficiency with inventory management tools such as CMMS or Microsoft Excel for tracking stock levels and order processing.
- Strong organizational skills with attention to detail for inventory control and order accuracy.
- Excellent communication skills
- Experience with POS systems, cashiering, retail math, and cash handling procedures.
- Ability to work efficiently in a fast-paced environment while maintaining high standards of customer service.
- Familiarity with dealership operations, marketing strategies, and phone etiquette is advantageous. Join us as a Parts Counter Associate to be part of a vibrant team dedicated to delivering top-tier automotive solutions! Your enthusiasm for cars combined with your organizational prowess will help us drive success while providing outstanding service to our valued customers.
Pay $17-25 per hour DEPENDINGN ON EXPERIENCE
Pay: $17.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
