Who we are
Doggy Detail is a professional pet service company. We provide dog walking, pet sitting, and dog waste removal services.
Established in 2004 and servicing over 700 customers weekly, we are continuing to grow and expand in the Chicagoland area.
Why work for us
Employee focused company
Flexible working schedule
Job Independence
Paid weekly
Job Title: Office Administrator
Position type: Part-time
Northwest Territory: Palatine, IL
Work Days: Monday - Friday
Work Hours: 10am till 2pm. There is some flexibility with the hours.
Compensation: Pays between $16 - $17/hr depending on experience. We pay every Friday through direct deposit.
Job Summary: We have an immediate need for an office administrator who will take in-bound and make out-bound customer calls, schedule service requests, perform data entry, and assist with marketing projects.
Essential Duties and Responsibilities:
1. Answer and facilitate the inbound calls for service.
2. Make outbound calls to customers and employees.
3. Perform data entry as needed into proprietary software and Excel.
4. Handle customer issues and escalate as directed.
5. Assist, create, and post content for social media and online ads.
6. Respond back to social media posts and ad leads.
7. Assist with various marketing projects.
8. Assist with being a back-up dog walker during working hours.
9. Perform miscellaneous duties as needed.
Position Requirements:
1. 2+ years of customer service inbound/outbound call experience.
2. Excellent listening skills with ability to troubleshoot issues quickly.
3. Must be detail oriented, organized and multi-tasking.
4. Must have basic working knowledge of Microsoft Outlook, Excel, web browser, and ability to send and receive text messages utilizing a cell phone.
5. Must be able to pass a background check.
6. Scheduling experience preferred.
7. Experience creating social media content is preferred.
8. Experience using Canva or similar software is preferred.
9. Must be professional, friendly, and love dogs!
Education: High School Diploma
Work Location:
Work Remotely
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Paid time off
- Retirement plan
Application Question(s):
- Do you live within 15 minutes of Palatine, IL?
- Why are you applying for the part-time administrator position?
- Do you have any experience walking dogs?
- Do you have any experience creating social media content with Canva or similar software?
Experience:
- Data Entry: 1 year (Required)
- Customer service: 2 years (Required)
Work Location: On the road
