Please apply online at: https://www.usajobs.gov/GetJob/ViewDetails/877286000
Job Overview
We are seeking a dynamic and highly skilled Information Technology Specialist to join our innovative team. In this role, you will be at the forefront of managing and optimizing our IT infrastructure, ensuring seamless system operations, and driving technological advancements. Your expertise will empower our organization to leverage cutting-edge solutions, automate deployment processes, and maintain robust security practices. This is an exciting opportunity for a motivated professional passionate about technology, automation, and delivering exceptional IT support to make a tangible impact across our enterprise.
Responsibilities
Assists the Force Support Squadron computer specialist in all matters relating to data automation data systems and communication hardware/software applications used within the Force Support Squadron. Performs a wide range of duties supporting the configuration management, hardware and software maintenance, functional user support, etc. to include but not limited to plans, coordinates, and installs applications software and hardware for Data Automation Systems. Provides Customer Support, Network Services, Operating Systems, Policy and Planning, Security, Systems Administration and Systems Analysis. Installs, tests, troubleshoots, maintains and repairs operating systems and software configuration of FSS network infrastructure devices to include but not limited to routers, switches, firewalls, intrusion detection and prevention systems. Ensures that network connections are on line and active utilizing network management tools and processes and plays a key role in maintaining the network management platforms. Analyzes system problems and develop and/or recommend corrective action. Provides customer technical assistance support for FSS.NET LAN. Provides on-going technical support to customers to ensure proper functional use of equipment and programs to preclude undue interruptions to IT services. Interfaces with customers to ensure efficient operations. Provides technical expertise and assistance with their desktop applications and software. Assistance may require hands-on corrective action or putting a trouble ticket in the Enterprise Service Desk (ESD) Automated System. Acts as liaison between the FSS Customer and the ESD as needed. Assists in compiling information for risk analysis accreditation and certification packages in accordance with agency requirements and timeframes. Additional duties could include Information Assurance Officer (IAO), Cyberspace Infrastructure Planning System (CIPS), Client Support Technician (CST), Information Technology Equipment Custodian (ITEC), and maintain Payment Card Industry (PCI) standards or alternate for these duties. Position of Trust. The employee may be required to work other than normal duty hours in an on-call status, which may include evenings, weekends, and/or holidays.
Qualifications
Possess and maintain DoD approved Information Assurance baseline certification or understand that completion of training and certification must be completed within 6 months of appointment. Knowledge of and experience using the fundamental capabilities and functions of IT network architecture, topology and protocols used in installing and administering network services. Have experience configuring, installing and maintaining network switches, routers, firewalls and servers. Have the ability to communicate clearly when providing technical support to users and must possess the skills necessary to communicate IT-related processes clearly and effectively using both oral and written techniques. Be physically able to lift and carry equipment weighing up to 40 lbs. Have a valid driver's license and be able to operate a vehicle safely.
Join us as an Information Technology Specialist where your expertise will drive innovation, enhance operational efficiency, and support our mission to deliver reliable technology solutions that empower our organization every day!
Pay: $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
