Overview
Join our vibrant team as a Health and Wellness Associate - Sales, where your enthusiasm for health, wellness, and customer service will shine! In this dynamic role, you will engage with customers to promote wellness services, provide expertise to match their desired outcomes with memberships or packages, and deliver exceptional service that inspires healthier lifestyles. Your energy and passion will help create a welcoming environment where customers feel empowered to make informed choices. This bonus eligible position offers an exciting opportunity to grow your skills while making a positive impact on our community’s well-being.
Responsibilities
- Greet customers warmly and assist them in selecting health and wellness services that meet their needs.
- Conduct engaging tours to showcase features and benefits of various health services and wellness items.
- Manage retail sales transactions accurately using POS (Point of Sale) systems, ensuring smooth customer service processes.
- Upsell complementary services by identifying customer needs and explaining service advantages to enhance their experience.
- Maintain attractive merchandising displays and ensure shelves are stocked, organized, and appealing to encourage sales.
- Provide excellent customer service by answering questions, offering personalized recommendations, and maintaining professional phone etiquette.
- Cleaning rooms thoroughly between each guest
- Laundry on site
Requirements
- Prior sales experience, preferably in service, membership based, or health-focused environments.
- Familiarity with point of sale systems
- Strong communication skills with the ability to connect with diverse customers
- Demonstrated supervising experience or leadership qualities that support team collaboration preferred but not required.
- Knowledge of health or fitness services is desirable but not required; willingness to learn is essential.
- Excellent phone etiquette and customer service skills to create positive customer experiences.
- Age 21+ required
Join us in promoting health and wellness through energetic engagement, expert knowledge, and outstanding service! This role offers a fantastic platform to develop your wellness expertise while helping customers achieve their wellness goals in a lively, supportive environment.
Pay: $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Application Question(s):
- Shifts start as early as 7:30 and end as late as 8:30 7 days/ week. They vary from 4-8 hours. When are you typically available to work?
Experience:
- Sales: 2 years (Required)
Work Location: In person