Company Overview
Delmont Medical Care is a multi-specialty medical group committed to providing patient-centered care at the highest standards. It operates clinics in New York (Freeport, Franklin Square, and Far Rockaway), providing primary care, cardiology, podiatry, and women's health services.
Receptionist Job Summary:
We are seeking a dedicated and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will possess excellent communication skills, strong administrative abilities, and a comprehensive understanding of medical office operations. This role offers an opportunity to contribute to a high-quality healthcare environment while supporting efficient clinic workflows.
Responsibilities
- Greet patients warmly and manage front desk operations with professionalism and courtesy.
- Answers telephone (handles the call, directs the call to the appropriate party)
- Understand and maintain HIPAA regulations.
- Makes appointments for patients; schedules appointments to allow enough treatment to be provided, including same-day appointments.
- Follows up on missed appointments with patients.
- Reminds patients of scheduled appointments through a personal phone call or automated system.
- Identify patients scheduled for quality assurance activities.
- Greets patients on arrival to the facility, checks them in, and asks them to wait in the waiting room.
- Opens and sorts office mail and faxes.
- Verify Insurance eligibility.
- Notifies staff of waiting patients.
- Collects payment or co-payment from patients.
- Scan/file patient documents and route to the appropriate patient chart.
- Responsible for maintaining a neat and orderly workstation
- Maintains other areas of the facility as directed
- Responsible for the restocking and maintenance of supplies
- Facility inspection: lab samples taken out, no samples or vaccines left in e
- Responsible for connecting and disconnecting the alarm and ensuring send doors are properly locked.
- Receptionists are required to participate in staff and Quality Assurance meetings
- All staff may be required to report Quality Assurance issues to the admin
- Participates in the medical office emergency routine when required. Sum or EMS or assists other staff members as needed.
Requirements
- Bilingual proficiency in English and Spanish is a must to serve our diverse patient population.
- Prior experience as a Medical Receptionist or in a similar office support role.
- Familiarity with EMR/EHR systems such as eClinicalWorks or Epic.
- Strong computer skills including proficiency in Microsoft Office applications
- Excellent phone etiquette, communication skills, and ability to handle multiple tasks efficiently.
Join our team to deliver exceptional administrative support within a dynamic healthcare setting that values professionalism, accuracy, and compassionate patient service!
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Family leave
- Free parking
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Parental leave
- Vision insurance
Language:
- Spanish (Required)
- English (Required)
Ability to Commute:
- Far Rockaway, NY 11691 (Required)
Work Location: In person
