Job Overview
We are seeking an experienced and motivated Tire & Service Sales Assistant Manager to join our automotive retail team. This role offers an exciting opportunity to lead sales initiatives, deliver exceptional customer service, and manage daily operations within a fast-paced tire and automotive service environment. As a key member of our management team, you will oversee inventory control, sales strategies, and staff performance while ensuring that customers receive expert guidance on tire options, vehicle maintenance, and automotive repairs. Your energetic approach and strong organizational skills will drive sales growth and foster a positive shopping experience for all clients.
Duties
- Lead and motivate the sales team to achieve retail targets through effective coaching, training, and performance management.
- Manage inventory levels using inventory management systems and ensure accurate stock control to meet customer demand.
- Assist customers with tire selection, vehicle diagnostics, and automotive service inquiries by providing expert advice on automotive repair and maintenance.
- Oversee point-of-sale (POS) transactions, cash handling, and cashiering duties while maintaining accuracy in retail math calculations.
- Coordinate order fulfillment, stock replenishment, and inventory audits to optimize product availability.
- Utilize Microsoft Excel and other organizational tools to track sales data, analyze trends, and prepare reports for management review.
- Maintain excellent communication with customers through phone etiquette and in-person interactions to foster loyalty and satisfaction.
- Support marketing initiatives by promoting special offers, seasonal promotions, and dealership services to enhance store visibility.
- Ensure compliance with safety standards related to automotive diagnostics, maintenance procedures, and store operations.
- Implement merchandising strategies by stocking shelves neatly, organizing displays, and managing inventory control processes efficiently.
Experience
- Proven experience in retail sales management within an automotive or dealership environment is highly preferred.
- Strong knowledge of automotive diagnostics, vehicle maintenance procedures, and automotive service practices.
- Familiarity with inventory management systems (CMMS or similar software), POS systems, and retail math principles.
- Bilingual or multilingual skills are advantageous for serving diverse customer bases effectively.
- Demonstrated ability in negotiation, customer service excellence, and conflict resolution.
- Experience with automotive repair processes or dealership experience will be considered a significant asset.
- Excellent organizational skills with the ability to multitask in a fast-paced setting while maintaining attention to detail.
- Strong communication skills—both verbal and written—are essential for engaging with customers and team members alike. Join us as a Tire Sales Assistant Manager where your enthusiasm for automotive retail combined with your leadership skills will make a tangible impact! We are committed to supporting your growth through ongoing training opportunities while providing a vibrant work environment that celebrates teamwork and success.
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Experience:
- automotive management: 2 years (Required)
Work Location: In person
