Overview
We are seeking a dynamic and detail-oriented Intake & Marketing Coordinator to join our team! In this vital role, you will be the first point of contact for patients and clients, ensuring a smooth and welcoming experience from the moment they reach out. You will also play a key role in supporting marketing initiatives that promote our services and enhance community engagement. This position offers an exciting opportunity to blend administrative excellence with creative outreach, contributing directly to the growth and reputation of our organization. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for healthcare support and marketing, we want to hear from you!
Responsibilities
- Greet patients and clients warmly, managing all incoming phone calls and inquiries with professionalism and enthusiasm
- Schedule appointments efficiently using patient management software and maintain accurate records of patient visits
- Collect and verify patient information, insurance details, and medical histories while maintaining strict confidentiality in accordance with health regulation policies
- Support medical staff by preparing necessary documentation, managing electronic health records (EHR), and assisting with medical administrative tasks
- Assist in developing marketing materials, coordinate outreach efforts, and support community engagement initiatives to promote our services
- Ensure compliance with health regulations and policies related to patient data privacy and confidentiality
- Maintain organized office operations by managing correspondence, updating databases, and supporting daily administrative functions
Experience
- Prior experience working in a medical office or dental office environment is highly preferred
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication tasks
- Familiarity with patient management software, Electronic Medical Records (EMR), or Electronic Health Records (EHR) systems is essential
- Knowledge of health insurance policies, billing procedures, and health regulation compliance is advantageous
- Strong customer service skills with the ability to communicate effectively via phone and client interactions
- Demonstrated ability to handle sensitive information discreetly while maintaining patient confidentiality
- Experience with medical terminology, healthcare support procedures, and office administration will set candidates apart
Join us as an Intake & Marketing Coordinator to make a meaningful impact through exceptional patient care support combined with innovative marketing efforts. We are committed to fostering a positive work environment where your skills grow alongside our mission to serve our community with excellence!
Pay: $19.00 - $21.00 per hour
Work Location: In person
