Job Overview
We are seeking an experienced and detail-oriented Dental Office Administrative Assistant to join our busy private dental practice. We are a 2 doctor, 3 hygienist practice in downtown Dover, NH. We are looking to hire a front desk team member ASAP. We are flexible with hours, and would consider someone looking for short term or long term placement.
Responsibilities
- Greet patients warmly, schedule appointments, and manage patient check-in/check-out processes using Dentrix
- Verify insurance coverage, perform insurance benefits verification, and process claims efficiently
- Handle dental billing and coding tasks, posting payments from insurance companies as well as patients
- Help manage patient records meticulously, ensuring compliance with HIPAA regulations and maintaining confidentiality of sensitive health information.
- Coordinate appointment scheduling, via text and phone and respond to patient inquiries with excellent phone etiquette.
- Provide exceptional customer service by addressing patient needs promptly
Pay: $22.00 - $35.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
