What We're Looking For
- A leader who can build structure and consistency into a growing PMO while still being hands-on when a project needs it.
- Passion for mortgage technology and delivering high-quality client implementations.
Eagerness to develop talent and raise the bar for project delivery across the organization.
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Blue Sage is unable to sponsor work visas at this time. We do not accept third-party submissions. Additionally, positions at Blue Sage require onboarding and training. Due to this significant investment in new hires, we are unable to consider candidates for temporary work authorization, including student visas (F-1 OPT/CPT).
Description
Blue Sage Solutions is seeking an experienced PMO Manager to lead and mature our Project Management Office. This is a leadership role responsible for building repeatable delivery standards, managing a team of Project Managers, and overseeing the successful implementation of Blue Sage's mortgage technology platform for our lender clients. The ideal candidate combines hands-on project leadership with a strong background in mortgage software implementations, and is comfortable operating across engineering, business analysis, QA, and executive stakeholders to deliver complex, multi-workstream initiatives on time and on budget.
This Role Includes:
PMO Leadership & Team Management
- Lead, mentor, and develop a team of Project Managers and Implementation Managers, including workload distribution and performance management.
- Own the PMO intake process, ensuring new projects and client implementations are properly scoped, prioritized, and resourced before kickoff.
- Establish and maintain PMO governance standards, templates, and reporting practices across all active engagements.
- Build and maintain a portfolio-level roadmap of active projects, client implementations, and partner integrations, tracking status, risk, and resourcing across the team.
Project & Implementation Delivery
- Plan, coordinate, and oversee internal and client-facing mortgage software implementation projects to meet defined scope, timeline, and budget.
- Develop detailed project plans and end-to-end implementation frameworks, highlighting critical paths and technical feasibility.
- Oversee multiple concurrent lender implementations and projects, maintaining schedules, budgets, and resource allocations across the portfolio.
- Lead cross-functional project teams, including Engineering, Business Analysis, QA, and Support, ensuring effective communication and coordination throughout the project lifecycle.
- Maintain RAID logs at the program level, identify risks across the portfolio, and drive mitigation and escalation plans.
- Coordinate with third-party vendors and integration partners (e.g., credit, compliance, MI, and appraisal vendors) to resolve delivery blockers and dependencies.
Stakeholder Communication & Reporting
- Prepare and deliver clear, concise status reporting to executive leadership, including the President and other senior stakeholders
- Collaborate with lender clients and vendors to align on implementation expectations, milestones, and performance metrics.
- Standardize and continuously improve PM processes, documentation, and onboarding materials for new clients and new team members.
- Utilize appropriate methodologies (Agile, Waterfall, or hybrid) and tools to adapt to project needs and manage changes in scope, schedule, or cost.
