Best Cigar Prices (a division of New Global Marketing)
"Go to the "Why Join Us" tab, on our company page, to see a video tour of our facility from our CEO!"
Experienced Call Center Customer Service Representative
Mon- Fri: 11:30am-8:00pm with weekend rotation as needed.
This is an in-house position only. No remote work offered at this time.
Are you a go-getter with a reputation for going above and beyond? Radiant and relentlessly reliable with a positive personality? Can customers hear your smile through the phone? If so, we’ve got a job for you.
Customer Service Representative responsibilities include:
- Taking customer orders via phone calls and live chat
- Resolving customer issues via phone calls and live chat
- Handling other department responsibilities as needed
Customer Service Representative Requirements:
- 2 years professional call center experience
- Candidates must possess excellent typing skills with a minimum speed of 50 WPM
- Polished written and verbal communication skills
- Strong computer and phone skills
- Willing and able to work nights and weekends
- Friendly, fun to work with, & flexible
- A self-motivated, customer-focused, superstar team player
- Knowledge of cigars is HELPFUL but NOT required. WE WILL TRAIN!
PLEASE NOTE - No prior cigar experience necessary
The ideal candidate will be Guided by positivity, Ready to innovate and adapt,
provide Outstanding service, and Work together as a member of our team to reach our common goals and GROW.
Why work for us?
- Comprehensive insurance benefits including health, vision, dental, and more…
- 401K plan with competitive employer match
- Paid time off
- Employee discounts
- Opportunity to work with some of the most talented people in the industry
- Other perks include company-sponsored lunches and cookouts, periodic awards ceremonies & more!
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Drums, PA 18222 (Required)
Ability to Relocate:
- Drums, PA 18222: Relocate before starting work (Required)
Work Location: In person
