Position Concept: Provide food and beverage service to club members and guests. This position will report directly to Food and Beverage Manager. (Reports to Banquet Manager during Banquets and special events)
The Position Supervises:
□ No supervisory duties included in this position
Specific Responsibilities - include but are not limited to
Job Knowledge, Core Competencies and Expectations
- Greet and acknowledge members and guests.
- Is knowledgeable about the menu, buffet and wine list.
- Ability to time the service of each course.
- Learns members’ names and their special preferences.
- Knowledge of wines and spirits.
- Adhere to club policies and procedures.
- Any additional tasks as directed by management.
Knowledge, Skills and Traits
· Sets up side station and performs assigned side (prep) work
· Provides immediate attention to all members and guests upon seating.
· Makes sure that children are in the appropriate type of seat and are safe and secure.
· Distributes food and wine menus; answers questions.
· Fills glasses with ice water and suggests menu items.
· Ensure that the correct account numbers and names are given for billing.
· Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
· Places orders with kitchen; informs cooks about any special cooking instructions.
· Assembles food on tray; procures items from each station as necessary.
· Serves meals; places dishes by courses in front of each person.
· Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
· Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
· Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
· Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
· Presents the bill.
· Keeps dining room and bus station areas clean.
· Clears, cleans and resets tables that have been vacated.
· Advises supervisor of any complaints as soon as they occur.
· Performs clean-up and closing duties as assigned by manager.
· Attends pre-meal meetings as requested by the Food and Beverage Manager
· Thanks members and guests; invites them to return.
· Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
Experience / Qualifications:
Including, but not limited to, the following:
· Grade 12 education.
· Two years of comparable wait service experience preferred.
· The ability to read, write and execute basic math skills
Licenses and Special Requirements
- Of legal age to serve alcoholic beverages.
- Ohio Alcohol Seller-Server Training & Certification preferred
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
- Employee is required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
- Push, pull or lift up to 50 pounds.
- Continuous repetitive motions
- While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls.
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Food provided
Work Location: In person
