Hotel Front Desk Receptionist - Highly Skilled and Talented
Are you a highly skilled and talented individual with a passion for providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? If so, we have an immediate opportunity for you to join our team as a Hotel Front Desk Receptionist.
Responsibilities:
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Provide upscale guest service experiences for clients throughout their stay
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Ensure clients are properly greeted upon their arrival
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Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
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Oversee check-in and check-out procedures, including reservations and financial transactions
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Promptly address guests’ requests, like in-room dining
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Actively listen to and resolve complaints
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Ensure special guests receive personalized services
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Recommend local tourist spots and establish friendly relationships with regular hotel clients
Skills:
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Proven work experience in a similar role
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Customer service drive with outstanding communication and active listening skills
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Excellent problem-solving and multitasking skills
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Ability to work flexible hours
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Strong sense of responsibility and a professional presentation
Why should you apply?
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Competitive hourly wage based on experience
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Paid time off for a healthy work-life balance
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Comprehensive health, dental, and vision insurance options
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Referral program to earn additional rewards
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Employee discount for hotel services
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Opportunity to learn and develop new skills in a thriving industry
Location: 2720 N Glenstone Ave - Springfield MO 65803
If you are a motivated and enthusiastic individual with a passion for providing exceptional customer service, we want to hear from you! Apply now to join our team and be a part of our fun and loving work environment.
69+ years of service. Always clean & friendly. Creating moments that matter. We're There. Redesigned for you with blackout shades, comfy beds, free Wi-Fi & kids still stay free. An IHG® hotel. Pillow Menu. In-room heating & A/C. Blackout shades. Hot breakfasts.
Pay: $15.00 - $15.75 / hour
Benefits:
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Paid time off
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Health insurance
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Dental insurance
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Vision insurance
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Referral program
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Employee discount
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Other
Job Type: fulltime, parttime
Education: No education required
Work location: On-site
