Overview
We are seeking a dedicated and detail-oriented Medical Administrative Assistant to join our healthcare team. The ideal candidate will possess a strong background in healthcare administration, demonstrating excellent organizational skills and a proactive approach to managing administrative tasks. This role is vital in ensuring smooth clinic operations, effective communication with patients and providers, and accurate handling of medical records and billing processes. The successful applicant will thrive in a fast-paced environment, providing exceptional support to both staff and patients while maintaining compliance with healthcare regulations.
Responsibilities
- Manage appointment scheduling efficiently, coordinating patient visits and provider availability to optimize clinic flow.
- Maintain accurate electronic health records (EHR) by entering data meticulously and updating patient information regularly.
- Handle incoming phone calls professionally, providing clear information, scheduling appointments, and directing inquiries appropriately.
- Assist with insurance third-party billing processes, verifying coverage, submitting claims, and following up on reimbursements.
- Support revenue cycle management activities by processing payments, tracking outstanding balances, and ensuring timely collections.
- Communicate effectively with internal teams to facilitate seamless information exchange and coordinate patient care activities.
- Provide excellent customer service by addressing patient concerns promptly and ensuring a positive experience during visits.
- Utilize Microsoft Office tools for documentation, report generation, and correspondence as needed within daily operations.
Experience
- Prior administrative experience within a healthcare setting is essential, with familiarity in managing medical office workflows.
- Proficiency in Microsoft Office applications such as Word, Excel, and Outlook is required for daily documentation and communication tasks.
- Knowledge of managed care practices and health insurance procedures enhances efficiency in billing and claims processing.
- Experience with electronic health records (EHR) systems is necessary for accurate data entry and record management.
- Strong understanding of medical terminology is important for effective communication with healthcare providers and patients.
- Demonstrated ability to manage schedules effectively while balancing multiple priorities in a dynamic environment.
- Excellent written and verbal communication skills are crucial for internal correspondence and client interactions.
We are an established family practice in Boise that has been taking care of families for over 35 years.
Join us as we deliver exceptional administrative support that empowers healthcare professionals to focus on providing outstanding patient care!
Pay: $18.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
