General Summary:
The Program Manager is responsible for training, coaching, and developing the faculty within one or more programs as well as for the delivery of CSI-approved curriculum. The Program Manager works with academic deans and faculty to ensure student academic successes and retention.
Essential Job Duties & Responsibilities:
- Assess hiring needs per assigned programs
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Recruit and hire faculty for programs
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Train, mentor, and monitor faculty
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Responsible for maintaining faculty files for all assigned programs and monitoring instructor certification where applicable
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Conduct regular faculty meetings for programs
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Coordinate events and build community resources
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Advise students on satisfactory academic progress (SAP)
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Conduct in-class observations
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Organize field trips
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Actively contribute to program improvement
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Participate in orientation for new students
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Hold quarterly workshops on academic pathways for students
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Promote best practices among faculty
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Assist with scheduling of courses and teaching assignments
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Assist with identifying trends in student academic success and creating retention initiatives
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Ensure that assignment submission, test taking, and grading are completed correctly and on time
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Oversee the Externship course for assigned programs (Skill Building programs)
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Other duties and special projects as assigned
Required Knowledge, Skills, and Abilities
- Commitment to academic excellence
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Effective oral and written communication skills
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Strong sense of customer service
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Knowledge of pedagogical methods
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Knowledge of Blended Learning Methodology (BLM)
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Knowledge of Learning Management Systems (LMS)
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Team building skills & leadership aptitude
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Ability to maintain confidentiality of information
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Ability to use the following equipment and software packages with proficiency: Microsoft Office Suite and ability to use online learning tools
Education and Experience:
The position requires a Bachelor’s degree, preferably in education, teaching, curriculum & instruction, educational leadership, or related field. At least two years relevant work experience in the education setting is required. Minimum of 2 years supervisory experience required, preferably in an academic setting.
Physical Requirements: While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment: Normal office working conditions. The noise level in the work environment is usually moderate.
Benefits Offered
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Health Insurance.
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Dental Insurance
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Vision Insurance
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401K
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Life Insurance
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Paid Time Off
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Employee Discount Program
