About Us:
Sample Medical Center is a well-established healthcare provider dedicated to offering exceptional patient care. We are seeking an experienced and professional Front Desk Medical Receptionist to join our team. This individual will play a key role in ensuring smooth operations, providing a warm and welcoming environment for patients, and supporting medical staff with administrative tasks.
Key Responsibilities:
- Greet patients, visitors, and staff in a professional and courteous manner.
- Answer and manage incoming phone calls, scheduling appointments, and addressing patient inquiries.
- Verify patient information and insurance details, ensuring accuracy and compliance with regulations.
- Perform check-in/check-out procedures, including processing payments and co-pays.
- Manage patient flow and prepare patient charts and necessary paperwork before appointments.
- Assist with patient intake, collecting medical histories, and entering information into the system.
- Coordinate with physicians and medical staff to ensure a smooth patient experience.
- Maintain a clean and organized reception area.
- Handle administrative tasks such as filing, faxing, and mailing documents.
- Ensure patient confidentiality and compliance with HIPAA regulations.
- Manage electronic health records (EHR eClinical Works) and other office management software.
- Provide support to other departments and staff as needed.
Qualifications:
- Experience: Minimum of 2-3 years working as a medical receptionist or in a healthcare administrative role.
- Skills: Proficient in office management software, EHR (eClinical works PREFFERED) systems, and Microsoft Office Suite.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Ability to handle a high volume of calls and patient interactions.
- Knowledge of medical terminology, insurance processes, and billing procedures is a plus.
- Ability to work well under pressure in a fast-paced environment.
- Bilingual (SPANISH Speaking preferred).
Education:
- High school diploma or equivalent required.
- Certification in medical office administration or related field (preferred but not required)
- Only applicants with prior experience in a medical receptionist role will be reviewed. Please ensure your resume reflects your relevant experience.
Pay: $16.00 - $19.00 per hour
Expected hours: 40.0 per week
Benefits:
- Health insurance
- Paid time off
Work Location: In person
