Lead your office team to success! Our organization is looking for an organized, outgoing self starter to join our growing team. In this position, the Scheduler will manage scheduling, maintain physical and electronic files, inventory/ordering office supplies. The Scheduler will also assist with a variety of clerical and administrative duties. These tasks include greeting clients/caregivers, answering phones, managing email, mail correspondence and calendars. As the first point of contact, the Scheduler needs to maintain a professional appearance and a warm and sincere demeanor at all times, via telephone and in-person.
Enjoy Our Job Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Pay on Demand
Scheduler Duties and Responsibilities
- Scheduling.
- Answer all calls in a warm and professional manner.
- Filing.
- Meet and greets for new clients/Caregivers.
- Respond to emails
- Manage mail correspondence
- Greet clients, caregivers and visitors
- Help maintain office calendar
- Perform data entry and filing tasks.
- Manage inventory of office supplies
- Ensure all communication is sent in a timely manner according to policy
- Answer and screen incoming phone calls in a pleasant, courteous manner
- Input client leads into home care software, and create and send client welcome packets and prospect information
- Input caregiver information into home care software
- Prepare client and caregiver files including Care Plan Binders, Client Welcome Packets, Employment Paperwork, and other documentation
- Perform general office functions such as sorting mail, data input, and file maintenance, ensuring all information is properly filed, organized, and easily accessible
- Perform other clerical tasks as needed and assigned
Scheduler Requirements and Qualifications
- High school diploma or GED certificate
- Associate degree or bachelor's degree preferred, but not required.
- Home care/ Home health scheduling experience required
- Caregiving experience required
- Administrative or clerical experience required.
- Experience with Clear Care/Wellsky software a plus
- Computer proficiency
- Organizational and time management skills
- Attention to detail.
- Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills
- Calm and professional appearance
Senior Helpers McKinney is an equal-opportunity employer and is committed to creating an inclusive and diverse workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any of the abovementioned factors.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Vision insurance
Application Question(s):
- 1. How many years of experience do you have working in an office-based coordinator or scheduling role (healthcare, home care, staffing, or similar)?
2. Have you used CRM and/or scheduling software as part of your daily job responsibilities? If yes, please list the systems you’ve used (e.g., WellSky, ClearCare, AlayaCare, HHAeXchange, Salesforce, HubSpot, etc.)
3. How many years of experience do you have using software such as Microsoft Office, Adobe, etc?
4. Are you available to work Monday-Friday in the office?
5. Can you manage multiple competing priorities at once (phones, emails, urgent requests) without becoming overwhelmed?
Work Location: In person
