We are hiring Experienced Debt Collection Specialists with a background in bank, retail, or credit union receivables. This role requires strong communication, negotiation, and account resolution skills in a fast-paced environment.
Responsibilities:
- Handle inbound and outbound collection calls
- Collect on delinquent accounts (bank, retail, credit union portfolios)
- Negotiate payment arrangements and resolve account issues
- Perform account research, reconciliation, and documentation
- Maintain compliance with all applicable regulations
- Meet or exceed individual performance goals
Benefits:
- $16.00 to $25.00 hourly rate + uncapped bonus potential
- Monthly incentive programs
- 3 weeks paid training
- Medical, dental, vision, and 401(k)
- Paid time off (vacation, holidays, sick time)
- Employee referral program
- Flexible scheduling
