Lead the Store. Develop the Team. Deliver an Exceptional Customer Experience.
We are seeking an experienced and energetic General Manager to lead one of our independently operated Starbucks locations. This is a hands-on leadership opportunity for a manager who thrives in a fast-paced quick-service environment, knows how to build strong teams, and takes ownership of store performance, customer experience, and financial results.
As General Manager, you will be responsible for the overall success of your location—from recruiting and developing a high-performing team to driving operational excellence, maintaining Starbucks brand standards, and delivering an exceptional experience for every customer.
Job Responsibilities
- Lead all day-to-day store operations with a focus on sales, service, quality, cleanliness, and profitability.
- Recruit, train, coach, develop, and retain a strong, engaged team.
- Create a positive, accountable, and team-oriented workplace culture.
- Deliver an exceptional customer experience while maintaining Starbucks product and service standards.
- Manage staffing and scheduling to meet business needs while effectively controlling labor costs.
- Monitor store performance and take action to improve sales, productivity, and profitability.
- Oversee inventory, ordering, product availability, waste reduction, and cost controls.
- Maintain high standards for food safety, sanitation, store appearance, and equipment.
- Ensure compliance with company policies, operational procedures, and applicable health and safety requirements.
- Address customer concerns professionally and create solutions that strengthen customer loyalty.
- Develop future leaders by identifying talent and providing ongoing coaching and development.
- Partner with leadership to execute company initiatives and achieve operational goals.
- Travel to sister locations, including locations in other states, may occasionally be required for training and development.
- Perform additional responsibilities as assigned.
Qualifications
- Previous General Manager, Store Manager, or Restaurant Manager experience preferred.
- Leadership experience in Starbucks, coffee, quick-service restaurants (QSR), fast casual, hospitality, or retail strongly preferred.
- Proven ability to recruit, develop, motivate, and retain employees.
- Strong understanding of labor management, inventory control, customer service, and financial accountability.
- Ability to lead from the floor and remain actively engaged with customers and team members.
- Strong communication, organizational, problem-solving, and decision-making skills.
- Ability to work a flexible schedule based on business needs, including weekends and holidays as required.
- Ability to thrive in a fast-paced, customer-focused environment.
Why Join Our Team?
As General Manager, you will have the opportunity to take ownership of your store's people, performance, and customer experience. You will play a key role in developing your team, strengthening store performance, and creating an environment where employees and customers feel welcomed and valued.
If you are a results-driven leader who enjoys developing people, building strong teams, and delivering an outstanding customer experience, we encourage you to apply today.
Important Employer Notice: This position is with an independently owned and operated Starbucks licensed location. The successful candidate will be employed by the independent operating company and not by Starbucks Corporation.
Job Type: Full-time
Pay: $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
