The WIOA Youth Counselor will develop, lead, execute and coordinate follow-up activities that facilitate successful retention, completion of training and employment counseling activities by youth participants in the program. These activities include but are not limited to:
Job Duties: Coordinate with partnering organizations to insure adequate Referral of clients to appropriate programs.
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Monitoring toolbox activities daily to insure registered client are effective based on WIOA guidelines. To insure exits are managed so to facilitate positive performance standards in the system.
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Provide written reports to management identifying the status of the follow-up system/counseling.
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Insuring follow-up activities such as follow-up counseling sessions, making follow-up calls, conducting follow-up activities such as job clubs coordinating with other offices on non-traditional follow-up efforts.
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Insuring the WIOA program goals are met and exceeded as it relates to the WIOA program.
- Actually conducting and participating in follow-up efforts.
- Developing follow-up strategies to enhance organization follow-up retention efforts (12 months).
- Perform any and all other duties to fully execute the counseling follow-up program. Sensitive problems, and presents possible solutions. Keeps all documentation accurate and up to date actively seeks to increase knowledge about employment/training system.
Knowledge:
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Extensive knowledge of the career management tracking system and follow-up/counseling techniques
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Working knowledge of youth job training programs in particularly those available in the Kansas City and Vicinity Region.
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Adequate working knowledge of computers and data systems.
Skills:
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Excellent communication skills and writing skills
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Skilled at developing and composing report formats
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Skilled at performing multiple tasks while defining projects or tasks that may lack clarity
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Skilled at engaging clients and other customers and stakeholders in follow-up efforts
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Skilled in meeting and developing adequate timelines
Abilities:
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Ability to work in a team environment
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Ability to work in cohesive fashions that result in the accomplishments of goals and objectives and results in the motivation and support of team members as well as stakeholders
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Ability to be proactive and an effective problem solver
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Ability to forecast and develop strategies concerning performance goals
Bachelor’s degree in education, sociology or related field. At least one year of working with youth in urban education programs in the Kansas City, MO area. Demonstrated ability to execute projects in a consistent and quality fashion. Demonstrated ability to work with management, peers and subordinates. Must pass background check. Must have reliable transportation, valid driver’s license and auto insurance.