Job Summary
The Leasing Manager is an integral member of the community leadership team, supporting day-to-day operations across leasing, resident relations, accounts payable, and property maintenance. This role requires a highly organized, service-oriented professional who can operate effectively in a fast-paced multifamily environment. We are looking for someone who brings energy and enthusiasm to their work, takes initiative, and is genuinely excited to grow within the property management industry.
Key Responsibilities
Leasing and Resident Relations
- Support the leasing team with tours, prospect follow-up, and application processing as needed during peak periods
- Assist in executing lease renewal programs and driving resident retention through proactive outreach and responsive service
- Serve as a primary point of contact for resident communications, including addressing concerns, resolving conflicts, and managing requests in a timely and professional manner
- Process move-out notices, lease transfers, and renewal paperwork with accuracy and attention to detail
Rent Collections and Compliance
- Oversee rent collection efforts, post payments accurately in Yardi Voyager, and ensure ledgers remain current
- Issue late payment notices and three-day notices to pay in accordance with local legal requirements and company policy
- Coordinate with the Property Manager on delinquency management and escalation to legal proceedings when applicable
Accounts Payable and Vendor Management
- Review, GL code, and process invoices in a timely manner, ensuring accuracy and alignment with approved budgets
- Coordinate with vendors and contractors on service scheduling, work order follow-up, and invoice discrepancies
- Maintain documentation for vendor activity in support of month-end close and audit readiness
Property Operations
- Conduct regular property walks to verify vendor performance, identify maintenance or cleanliness concerns, and document any resident violations
- Inspect vacant units and model apartments to confirm move-in readiness and compliance with unit turn standards
- Report property observations and concerns to the Property Manager, escalating issues as appropriate
General
- Perform additional duties as assigned by the Property Manager or regional leadership, demonstrating flexibility and a team-first mindset
Qualifications
- High school diploma or equivalent required; associate or bachelor's degree preferred
- Proficiency in Microsoft Office, particularly Word and Excel
- Experience with Yardi Voyager or comparable property management software preferred
- Strong written and verbal communication skills, with the ability to interact professionally with residents, vendors, and internal stakeholders
- Excellent time management and organizational skills, with the ability to prioritize across multiple concurrent responsibilities
- A growth mindset with a genuine desire to build a career in property management -- someone who comes ready to learn, takes feedback well, and wants to advance within the industry
- Comfortable working in a high-volume, deadline-driven environment
- Availability to work a flexible schedule, including weekends as needed
- Ability to conduct property walks, including extended walking and stair navigation
- Valid driver's license may be required depending on property location
Please email [email protected] for more details!
Pay: $22.00 - $26.00 per hour
Expected hours: 40.0 per week
Benefits:
- Health insurance
- Paid time off
Work Location: In person
