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GENERAL MANAGER
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This is not just a management job...
Running a Shootz location means you are the operator. The culture lives or dies with you. The team reflects your leadership. The guest experience is a direct result of the standard you set and protect every single day.
We're a start-up brand built and run by dreamers, and we need General Managers who think like owners — people who take pride in their numbers, invest in their people, and understand that a great restaurant isn't built in a day, but it is built one shift at a time.
If you're looking for a place to clock in, execute a checklist, and clock out — this isn't it. But if you're looking for an opportunity to build something meaningful, grow a team, and develop yourself into the kind of leader you were made to be — then keep reading.
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WHAT YOUR DAY WILL LOOK LIKE
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Operate Like an Owner — You'll manage every aspect of your location: sales performance, labor and food costs, guest satisfaction, team development, and brand standards. This is your business to run, and we'll give you the tools and support to run it well.
Build and Develop Your Team — Your greatest responsibility is your people. You'll recruit, hire, train, and retain a team that reflects the Shootz mission — and you'll build a culture where people actually want to show up and grow.
Protect the Brand — Every guest interaction, every plate that goes out, every shift that runs is a reflection of who we are. You'll hold your team to a standard that makes us proud and keeps guests coming back.
Drive Results — You'll own your location's KPIs. Sales targets, cost controls, guest experience scores, and team retention. You'll know your numbers and have a plan to hit them.
Lead Through Others — Great GMs don't do everything themselves — they develop a leadership team who can run a great shift without them in the building. Your goal is to build a team that runs like you're there even when you're not.
Think Like an Entrepreneur — We're still growing. That means you'll have a real seat at the table to shape how we operate, what we build, and where we go next. We want leaders who bring ideas, challenge the norm, and grow alongside the brand.
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KEY RESPONSIBILITIES
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- Oversee all daily operations and overall performance of the location
- Recruit, hire, onboard, and develop all team members
- Build and manage scheduling, labor, and staffing levels to meet business needs
- Drive sales performance and manage food and labor costs to target
- Ensure full compliance with all food safety, sanitation, and brand standards
- Create and maintain a high-performance, people-first team culture
- Manage inventory, vendor relationships, and ordering processes
- Conduct regular team evaluations, coaching sessions, and performance conversations
- Serve as the primary point of contact between the location and leadership
- Identify and develop internal candidates for growth into leadership roles
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QUALIFICATIONS
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- 1 – 2 years of restaurant management experience, preferably in QSR or fast-casual
- Proven ability to lead, develop, and retain a team
- Strong operational knowledge across both front and back of house
- Financial literacy — comfortable owning and interpreting P&L, labor, and food cost data
- An entrepreneurial mindset and a genuine investment in the Shootz mission
- Ability to lift a minimum of 50 lbs
Job Type: Full-time
Pay: From $28.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Food provided
- Paid sick time
- Paid training
- Referral program
Application Question(s):
- Are you at least 18 years old?
- This role includes guest service, register, food prep, cleaning,
stocking, lifting/carrying, and a fast-paced environment. Can
you perform these essential functions with or without
reasonable accommodation?
License/Certification:
- Manager ServSafe (Preferred)
Ability to Commute:
- Ontario, CA 91761 (Preferred)
Work Location: In person
