$19–$24/hr based on experience | North Naples, FL
Empowered Global is growing our team and looking for a dependable, customer-focused Front Office Coordinator to be the first point of contact for our customers. We're a locally owned electrical company specializing in generators, residential electrical service, and remodeling, and we take pride in providing professional service while treating both our customers and employees with respect.
If you're organized, comfortable on the phone, and enjoy helping people, this could be a great opportunity to build a long-term career with a company that invests in its team.
Position Details
Location: North Naples, FL
Hours:
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Monday–Thursday: 8:00 AM–5:00 PM
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Friday: 8:00 AM–3:00 PM
Compensation: $19–$24 per hour, depending on experience
What You Can Expect
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Medical, dental, and vision benefits
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Retirement plan with up to a 3% company match
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Paid time off and company holidays
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Opportunities for professional development and advancement
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A close-knit team environment with regular company activities and outings
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A workplace centered around Empower, Integrity, Professionalism, Leadership, and Service
We make time to enjoy working together, too. Team events have included fishing trips, spa days, escape rooms, axe throwing, holiday celebrations, and more.
What You'll Handle
In this position, you'll help keep communication between our customers and service team running smoothly. Your day-to-day responsibilities will include:
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Responding to inbound calls and helping customers with questions and service needs
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Coordinating and scheduling service appointments
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Communicating appointment information clearly and accurately
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Supporting the office with a variety of administrative duties
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Keeping customer and scheduling information organized
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Creating a professional, helpful experience for every customer you interact with
What We're Looking For
The right person will be organized, dependable, and comfortable managing multiple tasks throughout the day. We're looking for:
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1+ year of customer service and scheduling experience
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Strong verbal and written English communication skills
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Excellent organization and attention to detail
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Ability to prioritize and multitask in a fast-paced environment
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Proficiency with Microsoft Office, including Word, Excel, and Outlook
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High school diploma or GED
Helpful, But Not Required
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Previous experience using ServiceTitan
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Familiarity with Naples, Bonita Springs, Estero, or surrounding areas
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Experience in a home-service, construction, electrical, HVAC, plumbing, or similar industry
If you're looking for more than just another office job and want to join a company where reliability, teamwork, and customer service are genuinely valued, we'd like to hear from you.
Apply online today to join Empowered Global.
