BASIC FUNCTION AND RESPONSIBILITY:
- To greet and assist all patients initially as they enter the clinic.
- Check in patients, copy ID’s and insurance cards.
- Direct patient flow through the rest of the clinic.
- Checkout all clinic patients and close out exam charges.
- Ensure all information is accurate for posting.
- Post super bills for all patients handled.
- Reconcile all monies with the super bills.
- Review super bills for accuracy.
- Assist with managing contact lens orders and follow up care.
CHARACTERISTIC DUTIES: Collect all patient information as they enter the clinic.
- Confirm accuracy and update patient demographics in the computer.
- Collect co-pay money when applicable.
- Enter contact lens and eyeglasses orders into patient record.
- Facilitate patient pick-ups and dispenses for contacts and eyeglasses.
- Ensure that all HIPAA rules and regulations are in compliance and followed during patient interactions.
- Calculating patient charges and collecting the fees.
- Answering phone calls and directing the phone traffic.
- Verify patient insurance and calculate patient responsibility.
- Check out all patients by verifying information and collecting appropriate co-pays.
- Check patient Electronic Medical Record for accuracy and completion.
- Verify the correct patient insurance is in the computer system.
- Check all super bills for accuracy and ensure that all diagnosis codes are entered and accurate according to the doctor’s findings.
- Post all super bills that you individually have handled.
- Prepare each super bill for billing by ensuring that all authorizations have been obtained accurately and entered into the system.
- Prepare each super bill for billing by ensuring that all insurance information is updated in the computer and that all patient records have account responsible fields updated.
- Reconcile all the money for your area and make sure that all accounts match the super bills.
- May be required to perform other duties as assigned
QUALIFICATIONS:
High School Diploma, with 1-2 years patient/customer service experience
Experience with Microsoft Office applications such as Word, Outlook and Excel is highly desired.
Experience in a health /patient care environment is desired.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
Work Location: In person
