Skills
- Ability to be adaptable and flexible while responding to deadlines on assignments and workflow fluctuations in a multi-task, high-volume environment.
- Ability to establish working relationships with branch associates and other business units as well as maintain effective working relationships externally.
- Ability to handle confidential information in a mature and professional manner.
- Excellent interpersonal, oral, and written communication skills.
- Excellent time management skills with the ability to work both independently and as a member of a team.
- Focus, attention to detail, problem-solving skills, and a strong attitude in favor of high-quality work.
- Proficient in Microsoft Word and Excel.
- Self-motivated and results oriented.
- Strong organizational skills.
Education & Experience
- High school diploma with two to three years of overall banking experience, required. Experience in account opening or transaction processing, preferred.
- One year of investigation experience in BSA/AML compliance, preferred.
- Good understanding of banking or financial business operations and systems.
Ability to handle confidential information in a mature and professional manner.
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Physical Requirements
The work environment is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday; however, the position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force.
