Ready to take your technical career to the next level with a team that values ownership, collaboration, and client success? Synergy is looking for a System Engineer II who enjoys solving complex technology challenges, building strong client relationships, and helping others grow. If you are energized by variety, thrive in a fast-moving service environment, and want to make a visible impact every day, this could be the opportunity for you.
At Synergy, we are proud to be an employee-owned company through our ESOP. That means our team members have a meaningful stake in the success we build together. We show up for our clients, support one another, and take pride in doing work that strengthens the business for everyone.
What You’ll Do
- Provide advanced server, storage, network, and Microsoft Modern Work support for clients, both onsite and remotely.
- Resolve escalated technical issues with professionalism, urgency, and a strong focus on the client experience.
- Build positive, trusted relationships with clients while helping identify opportunities to improve their technology environment.
- Collaborate with internal teams, Resource Coordinators, Project Coordinators, and fellow engineers to keep work moving smoothly.
- Document work clearly, keep tickets current and accurate, and communicate next steps in a timely way.
- Share knowledge, contribute troubleshooting strategies, and mentor junior engineers as they develop their skills.
- Participate in continuous learning, certifications, occasional maintenance windows, and on-call support as business needs require.
What We’re Looking For
- High school diploma with at least 4 years of real-world technical experience, or a college diploma in an appropriate field with at least 2 years of real-world technical experience.
- Expertise in Microsoft Modern Work and a functional understanding of at least two technical skill areas.
- Strong troubleshooting instincts and the ability to manage multiple tickets from start to finish.
- Clear, professional communication skills with clients, colleagues, and internal stakeholders.
- A positive attitude, curiosity to learn, and commitment to delivering high-quality work.
- The ability to take ownership of assignments, follow through on commitments, and work effectively in a team-centered environment.
Why You’ll Love Working at Synergy
- Employee ownership through our ESOP: Be part of a company where your contributions help build shared success.
- Meaningful client impact: Use your technical skills to solve real business problems and help clients work smarter.
- Growth and learning: Continue building your skills through training, certifications, mentoring, and hands-on experience.
- Collaborative team culture: Work with people who share knowledge, pitch in, and celebrate wins together.
- Variety in your work: Support diverse client environments, technologies, and challenges that keep every day interesting.
Benefits
- Employee Stock Ownership Plan (ESOP)
- Medical, dental, and vision insurance
- Paid time off and paid holidays
- Professional development, training, and certification support
- Supportive team environment with opportunities to grow your career
Ready to Join Us?
If you are a curious, client-focused technology professional who wants to grow, contribute, and be part of an employee-owned company, we would love to meet you. Apply today and bring your expertise, energy, and ownership mindset to Synergy.
