SUMMARY
Assisting with installation and monitoring data communication lines and resolving user data communication problems by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
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Assist with all duties in a safe manner in accordance with VTX1 Victoria Installation and Safety Manuals.
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Deliver and install required equipment in the customer's residence or business.
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Educate all customers in operation of equipment being installed.
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Develop and maintain technical knowledge of current products and services offered by all branches.
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Report equipment hazards and/or product incidents as required in accordance with company policy and procedures.
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Exercise care in use and storage of installation tools. Report lost or damaged tools immediately.
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Maintain van in clean and orderly condition daily.
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Operate company vehicles in a safe manner and report any incidents or near incidents to supervisor.
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Other duties may be assigned.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Must have a valid Driver’s License and insurable record.
Must pass pre-employment screen, physical and background checks.
OTHER SKILLS AND ABILITIES
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Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
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Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
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Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
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Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
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Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
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Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
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Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
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Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.
