Overview:
The Team Lead - Patient Service Representative is responsible for the patient check-in process, electronically update patient personal and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.
Schedule: Full-time, 40 hours/week
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Monday – Thursday: 7:30 AM – 4:45 PM
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Friday: 7:30 AM – 1:45 PM
Here are just a few things we offer:
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Access to health, dental, and vision insurance
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Health Savings Account $500 matching contribution
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Eligible for PTO and Holiday pay
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Company paid life insurance and long-term disability (full-time only)
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Access to voluntary short term disability insurance (full-time only)
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Access to additional life insurance
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Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
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401K with employer contribution
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Profit sharing
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Employee discounts
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And much more!
Responsibilities:
- Performs opening and closing clinic duties.
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Greets patients, checks in appointments and verifies insurance.
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Scans documents into electronic health record.
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Maintains tidiness of waiting area and reception counter throughout the day.
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Checks schedules for added, canceled and no-show appointments throughout the day.
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Schedules follow up appointments as needed.
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Responds to designated tasks in the electronic health record.
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Sells and tracks cosmetic products.
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Distributes mail.
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Prepares for next day scheduled appointments.
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Adherence to compliance and completion of compliance training.
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Performs other related duties as assigned.
Qualifications:
- High School Diploma or equivalent.
