The Chateau in Franklin, MA is looking for a Part Time Restaurant Manager to join the team.
Shifts include nights and weekends. 20 hours per week.
Our Restaurant manager responsibilities will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need previous full-service restaurant supervisor or management skills and experience. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity and comply with health and safety restaurant regulations. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
Enjoy a great bonus program, no late nights and free employee meals!
Responsibilities
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Organize and supervise shifts
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Promote the brand in the local community through word-of-mouth and restaurant events
- Help train new and current employees on proper customer service practices
Skills
- Proven work experience as a Restaurant Manager or Supervisor, Hospitality Manager or similar role
- Proven customer service experience as a manager or supervisor
- Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like OpenTable and POSI is a plus!
- Strong leadership, time management, motivational and people skills
- Must be able to work weekends, every other Sunday.
Job Type: Part-time
Pay: $25.00 - $27.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
- Paid training
License/Certification:
- ServSafe Certification (Preferred)
Work Location: In person