The Packaging Product Coordinator is responsible for establishing and maintaining relationships with suppliers and external business partners to facilitate business growth and profitability.
Essential Duties and Responsibilities*
Supplier Relations
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Establish and maintain positive working relationships with suppliers and external business partners
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Effectively communicate with suppliers with regards to commercial issues, pricing, package size changes and MOQ adjustments with the goal of maximizing profitability for the division
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Arrange supplier visits and participate in supplier meetings to share knowledge and support the development of strategies to maximize commercial success
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Communicate customer opportunity updates and technical product inquiries to suppliers, with VP Principal Management approval
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Use literature, samples, and documentation from suppliers to facilitate and share product knowledge with the sales team
Customer Relations
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Establish and maintain positive working relationships with customers
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Act as a liaison between customer service and the customer on any product order issues, such and pricing, delivery, and documentation
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Communicate with Sales on any product issues and requests their involvement on situations that requirement immediate action and/or resolution
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Notify customers of supplier, product, and documentation changes via appropriate communication platforms (e-mail, fax, telephone, etc.)
Costing and Pricing
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Determine cost and get direction from VP Principal Management on price setting for new business opportunities; provide quotations to Sales Coordinators/Account Managers
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Create, maintain, and update costing templates and budgetary price lists
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Coordinate with Operations team to determine input costs for new product development projects and conducts cost analysis and pricing
Product and Inventory Management
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Monitor inventory levels and the replenishment process to ensure stock levels are adequate based on regular/seasonal requirements as well as contractual agreements
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Work with the VP Principal Management to establish, review and adjust minimum and maximum inventory level standards
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Work closely with the Regulatory and Quality Manager on matters regarding documentation and regulatory concerns arising with commercialization of new products
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Collaborate with the logistics team on procurement of products and the customer service team on customer-related solutions
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Coordinate special product labeling, repackaging, and blending with internal teams and create work orders as required
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Request documentation and technical information from suppliers for all products
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Coordinate documentation and labeling for privately labeled products with principals.
Reporting
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Using profit margin reports, identify unacceptable margins, and investigate reasons why margins might fall outside of expected levels
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Provide monthly forecast updates to key suppliers
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Collaborate with Accounting to ensure supplier rebates are accurate
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Manage, track, and update opportunities in eChempax
Administration
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Work with Principal or Supplier in correcting quality issues that are causing issues for our customers.
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Respond to customer or sales requests for existing product documentation and coordinate requests for new documents or customer questionnaires with appropriate team members
Sourcing
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Manage custom sourcing projects on an as needed basis
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Seek out additional packaging suppliers when business opportunities are presented. Working with Sales directly if needed to understand customer requirements.
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Assist sales team with sourcing needs for special projects and opportunities.
Other
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Support and lead by example, Barentz’ culture, strategies, pillars, and fundamentals
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Participate in ongoing professional development opportunities
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Perform other duties as requested
Required Education, Experience, Knowledge and Skills
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Bachelor’s degree preferred in Business Administration or Marketing
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Previous industry experience desired working with customer and suppliers in a Product or sales capacity
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Software knowledge of Microsoft Office including Outlook, Word, Excel, PowerPoint, and Teams
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Familiarity with Customer Relationship Management (CRM) software
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Effective written and verbal communication skills, and ability to adapt communication style to the audience
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Good judgment and professionalism when dealing with both suppliers and internal team members
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Dynamic personality with an ability to work effectively independently and as part of a team
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Detail oriented with sound analytical and problem-solving capabilities
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Strong organization skills with the ability to work in a fast paced, deadline driven environment
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Ability to adapt to changing priorities and balance workload to meet new business requirements
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Ability to negotiate win-win situations
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Self-motivated, high energy, and engaging level of enthusiasm and positive outlook
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Act legally and ethically in all professional relationships in adherence with Barentz’ values and fundamentals
