About Us:
At Stepping Stone Support Center, we are not just another organization. We are a movement. Our mission is to give adults with intellectual and developmental disabilities (IDD) opportunities to become the best versions of themselves. Every program, every class, and every interaction are rooted in our unwavering commitment to empower the people we serve, giving them a voice, a platform, and the ability to thrive. If you are seeking a place where your work can be a beacon of change, then Stepping Stone is your destination.
About the Role:
Operational Excellence
- Manage a caseload of participants (adults w/IDD), preparing for and attending Service Plan meetings and IDTs, maintaining files, and serving as liaison with members of their care teams.
- Ensure that all services provided to participants align with Stepping Stone standards, as well as state and federal regulations.
- Ensure proactive communication to maintain alignment, swiftly resolve conflicts, and support In-Home Service providers in their essential functions.
- Maintain participant files and records to meet state compliancy.
- Prepare and maintain protocols, care plans, annual assessments, and any other documentation necessary for quality care.
- Support regular monitoring via quarterly home visits, bi-monthly reviews, and re-training as needed.
- Provide yearly reviews of all CFC staff to ensure adherence to participants’ care plans.
Advocacy
- Foster connections by offering support, understanding, and mentorship to participants, making a true difference in their lives.
- Empower participants to make healthy decisions and advocate for themselves.
Team Support
- Serve as the on-call manager for emergency support on a monthly rotation.
- Assist in coordinating staff development and community outreach opportunities.
Expected Outcomes:
Within 15 Days
- Establish strong team and participant relationships, understanding their needs and expectations.
- Undertake basic operational and role-specific training, such as safety protocols and documentation procedures.
Within 30 Days
- Take on elevated role-specific responsibilities such as preparing for a Service Plan meeting (with guidance).
- Start gauging the impact of your role through outcome-based metrics, including but not limited to provider and participant feedback.
Within 45 Days
- Gain a full understanding of the Asst SLS/CFC Services Manager role.
- Demonstrate proficiency by showcasing smooth operations and reduced issues with providers.
Need to Have:
- 1+ year experience working with a vulnerable population (IDD, Disabled, Elderly, Children)
- Ability to commute to Littleton, CO 80127and to participants homes in the Denver Metro area
- Have a valid driver’s license and proof of current auto insurance
- Successful completion of CAPs check, criminal background check, and Motor Vehicle Record Check
- Moderate tech skills required
- Flexible mindset (each day is different) and ability to work effectively with a collaborative team
- Strong written and verbal communication skills; positive, empathetic, and offers praise regularly
- Current certifications in CPR/AED, First Aid, QMAP (Stepping Stone can provide training)
Nice to Have:
- Previous experience managing a team
- Strong proficiency in Microsoft systems, Constant Contact, tracking software
- Servant-style leadership training or experience
- Experience in highly regulated industries, with bonus consideration for familiarity with CCR 8.7000
- Strong self-leadership with the ability to navigate stressful or complex interpersonal conflicts while staying calm and composed; ability to manage time effectively when unexpected situations arise
- Understanding of Colorado’s Mandatory Reporting Requirements of Adult Mistreatment
Schedule:
- Full-time (minimum 40 hours/week) plus mandatory staff meetings
- Flexibility is crucial, as occasional changes might be required.
- Role is remote, with expectation to work from center when needed.
- Operational: Monday-Thursday 7:00 a.m.-5:00 p.m. (4 10-hour days)
- Ability to flex hours may be available upon prior approval from supervisor.
Compensation:
- $20-$21/hour for Asst. Manager role
- $22-$25/hour for Manager role
- $35/mo. phone stipend for both roles
- $100/mo. travel stipend for both roles
- *plus benefits for both roles
*Benefits:
For All Employees
- Paid Sick Leave - See Employee Handbook for accrual information.
- Option to enroll in 401(k) plan *must be at least 21 and employed for three months
For Full-Time Employees
- Option to choose a medical insurance plan (company pays first $300/mo. of premium), HSA option available on specific plans
- Option to register for company-paid dental insurance
- Option to purchase vision insurance
- Enrollment in small company-paid life insurance plan
- Paid company-recognized holidays
- Accrued paid time off & bereavement leave
- *FT benefits begin on the first day of the month after completing the 60-day introductory period
