System Engineer (Central Iowa)

West Bank -
Des Moines, IA

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Job Details

Qualifications

Roadmap creation (System development task)
Cloud identity and access management (IAM)
Operations management
IT user and group management
GPO
Procedural guides
Team leadership
Technical documentation
Enterprise software
Improving system uptime or availability
Internal compliance auditing
IT strategy planning
Configuration management
Security policy Implementation (information security management)
Operating system updates
Managing IT teams
Enterprise software support
System maintenance
PKI
DHCP
Policy & process development
Patch management
Change management for system development
Desktop (troubleshooting support)
Azure AD
Systems engineering
DNS
Vulnerability management
UEM
System deployment

Full Job Description

This is an in-office position located in West Des Moines, Iowa. Remote work is not available.

Overview

We are seeking a System Engineer to help strengthen the stability, security, and operational maturity of our technology environment. In this role, you will support and maintain Windows servers, endpoints, enterprise applications, and identity services, while driving best practices in system reliability, security, and operational consistency.

This position plays a key role in reducing technical debt, improving system resilience, and modernizing how systems are deployed, managed, and secured across the organization. You will collaborate closely with Security, Network, and Help Desk teams and provide technical leadership to elevate overall IT operations.

Essential Duties & Responsibilities

Systems, Identity & Endpoint Management

Support and maintain servers, endpoints, laptops, and enterprise applications across the organization.
Administer Windows Server roles including Active Directory, Domain Controllers, DNS, DHCP, Group Policy, and related infrastructure.
Manage and support Microsoft Entra ID, Intune, Group Policy, and device compliance policies.
Develop and maintain consistent processes for system deployment, secure configuration baselines, identity alignment, and device management.
Improve and enforce patching processes, update cycles, configuration standards, and system hardening requirements.
Troubleshoot complex, high‑impact issues across servers, applications, endpoints, identity services, and infrastructure, serving as an escalation point when needed.

Operational Maturity & Best Practices

Build, document, and maintain standardized troubleshooting and operational procedures for systems operations.
Strengthen change management, configuration management, and documentation practices.
Identify recurring issues and gaps, reduce technical debt, and improve long‑term system stability.
Assist in developing roadmaps for modernization of systems, applications, and infrastructure.

Security & Compliance

Partner with Security teams to remediate findings, apply hardening standards, and maintain secure configurations across servers, endpoints, and applications.
Support certificate lifecycle management, including issuance, renewal, deployment, and tracking for upcoming expirations.
Ensure systems comply with secure configuration baselines, identity protection requirements, and organizational policies.
Support internal and external auditing, reporting, vulnerability management, and required security controls.

Technical Guidance & Collaboration

Provide technical guidance to system administrators and support staff.
Delegate work effectively, ensure follow‑through, and reinforce accountability within systems operations.
Work with team members to improve troubleshooting skills, documentation quality, and secure configuration practices.
Collaborate closely with other IT teams to deliver consistent, reliable IT services.
Assist in planning, communicating, and executing system changes, upgrades, and long‑term initiatives.

Questions?
Call Jill Hansen 515-222-2305.

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Overview

Essential Duties & Responsibilities

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