Vinarosa Resort & Spa
Position Summary
The Banquet Server contributes to memorable events at Vinarosa Resort by delivering service that reflects our dedication to exceptional guest experiences, trust-based relationships, collaborative teamwork, detail-driven hospitality, and results-oriented performance that enhances long-term asset value. This role supports precise execution of Banquet Event Orders (BEOs), collaborative teamwork, and attentive guest service to ensure successful meetings, celebrations, and special events.
Key Responsibilities
- Execute banquet and event service in strict accordance with Banquet Event Orders (BEOs)
- Set up, break down, and reset event spaces to specification and brand standards
- Provide polished, attentive guest service throughout events
- Coordinate service timing with culinary, beverage, and operations teams
- Ensure proper handling of food, beverages, and event equipment
- Maintain cleanliness and organization of event venues
- Comply with food safety and responsible alcohol service requirements
- Support service recovery and guest issue resolution as needed
Leadership & Cultural Expectations
- Demonstrates integrity, professionalism, and accountability in all decisions and interactions
- Builds trust and loyalty through consistency, follow-through, and transparent communication
- Collaborates across departments to deliver seamless, guest-centered experiences
- Embraces innovation and continuous improvement to enhance service and efficiency
- Maintains a results-oriented mindset while never compromising guest experience standards
- Leads calmly and effectively under pressure, modeling confidence and respect
Required Skills & Qualifications
- Previous banquet or hospitality experience preferred
- Strong communication and teamwork skills
- Ability to follow detailed event instructions accurately
- Flexible availability including evenings, weekends, and holidays
Physical & Scheduling Requirements
Requires standing, lifting up to 50 pounds, and extended event hours.
Work Environment Statement
Indoor and outdoor event venues with varying schedules and guest volumes.
Equal Opportunity Employer Statement
Vinarosa Resort, managed by Ensemble Hospitality, is an equal opportunity employer. We are committed to fostering an inclusive, respectful workplace and provide equal employment opportunities in accordance with applicable California law.
We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.
DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
As part of your job application and the Company’s evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:
CATEGORY EXAMPLES BUSINESS PURPOSE
Personal Identifiers
Name, alias, postal or mailing address, email address, telephone number, social security number, driver’s license or state identification card number, passport number
1. To comply with state and federal law and regulations requiring; employers to maintain certain records;
2. To evaluate your job application and candidacy for employment;
3. To obtain and verify background check and references; and
4. To communicate with you regarding your candidacy for employment.
Pre-Hire Information Job application, resume, background check results, job interview notes, and candidate evaluation records Same as above
Employment History
Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations
Same as above
Education Information
Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained
Same as above
If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.
