Overview
Join our dynamic healthcare team as a Dental Treatment Coordinator with proven experience in dental practice management. This vital role combines exceptional patient communication skills with comprehensive knowledge of dental procedures, insurance processes, and medical administrative support. As a key liaison between patients and the dental team, you will ensure smooth scheduling, treatment planning, and financial coordination to optimize patient care and practice efficiency. If you thrive in a fast-paced environment and are passionate about delivering outstanding service, this opportunity is perfect for you!
Responsibilities
- Act as the primary point of contact for patients, guiding them through treatment plans, financial options, and insurance processes with enthusiasm and clarity.
- Coordinate appointment scheduling, ensuring optimal utilization of clinical resources while accommodating patient needs.
- Verify insurance benefits, submit claims, and follow up on reimbursements using systems like Eaglesoft, Dentrix, or eClinicalWorks to streamline billing and collections.
- Manage patient records accurately within EMR (Electronic Medical Records) and EHR (Electronic Health Records) systems while maintaining strict HIPAA compliance.
- Collaborate with dental providers to facilitate treatment planning, ensuring all necessary documentation is complete for efficient case management.
- Oversee financial management tasks such as budgeting, billing adjustments, and managing accounts receivable to support practice profitability.
- Supervise administrative staff and support human resources functions related to clinic operations, fostering a positive team environment.
Experience
- Proven experience as a Dental Treatment Coordinator or in a similar dental office management role with extensive knowledge of dental procedures and terminology.
- Demonstrated expertise in medical office administration including billing, coding, insurance verification, and claims processing using platforms like Eaglesoft or Dentrix.
- Strong background in fiscal management—budgeting, financial reporting, and managing practice resources effectively.
- Supervisory experience overseeing office staff or administrative teams within a healthcare setting.
- Familiarity with EMR/EHR systems such as Epic or eClinicalWorks; experience with managed care programs and HIPAA regulations is highly desirable.
- Knowledge of medical records management, nursing or acute care experience is advantageous but not required.
- Excellent organizational skills combined with the ability to handle multiple priorities efficiently in a fast-paced dental environment. Join us to make a meaningful difference in patients’ lives by delivering exceptional care coordination while advancing your career in healthcare management!
Pay: $22.00 - $26.00 per hour
Benefits:
Work Location: In person
