Nestled at the base of iconic Camelback Mountain, Scottsdale Camelback Resort is a premier desert retreat where guests come to relax, recharge, and experience exceptional hospitality. We're seeking an enthusiastic, organized, and guest-focused Spa Coordinator to join our team and help create memorable wellness experiences for every guest who walks through our doors.
If you thrive in a fast-paced environment, enjoy connecting with people, and have a passion for wellness, hospitality, and customer service, we'd love to meet you.
As the Spa Coordinator, you'll serve as the face of our spa, ensuring every guest receives a warm welcome and exceptional service from arrival to departure.
- Create a professional, friendly, and welcoming environment at the spa reception desk
- Schedule and coordinate spa appointments using booking software
- Manage reservations, cancellations, voicemail messages, and guest inquiries
- Check guests in for services and provide spa and resort amenity information
- Promote and recommend spa treatments, services, memberships, and retail products
- Process guest payments and maintain accurate cash handling procedures
- Assist with retail and professional product inventory management
- Coordinate scheduling updates and communicate changes with spa providers
- Ensure treatment rooms and equipment are properly cleaned and sanitized
- Submit maintenance and housekeeping requests as needed
- Assist the Resort Front Desk, Leisure Services team, tennis program, and membership activities when required
- Help create an exceptional guest experience throughout the resort
- High School Diploma or GED
- Strong customer service and hospitality mindset
- Ability to multitask and stay organized in a fast-paced environment
- Sales-oriented with a passion for guest engagement
- Positive attitude, professional appearance, and approachable demeanor
- Strong computer and reservation system skills
- Ability to professionally resolve guest concerns and service recovery situations
At Scottsdale Camelback Resort, we believe our team members are the foundation of our success. We offer a supportive culture built on teamwork, integrity, and pride, along with excellent benefits and resort perks.
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401(k) Retirement Plan
- Paid Time Off
- Quarterly Bonus Opportunities
- Monthly Employee Appreciation Events
- Access to Resort Amenities
- Opportunities for Growth and Development
If you're ready to bring your hospitality expertise and positive energy to one of Scottsdale's premier resorts, apply today and become part of a team dedicated to creating unforgettable guest experiences.
Scottsdale Camelback Resort is an Equal Opportunity Employer.
