Reporting to the Director, Medication Use Policy, Quality, Safety, and Outcomes, the Department Coordinator, Pharmacy Services provides high-level organizational support and clinical leadership to Pharmacy Services across Brown University Health. Positions within this classification are each designated to one of four defined, distinct specialty areas:
- Formulary Management
- Medication Use Policy and Regulatory Readiness
- Data Analytics, Impact, and Outcomes
- Drug Diversion and Controlled Substance Compliance
Each incumbent serves in a single designated specialty area, as identified at the time of posting or appointment (e.g., Department Coordinator, Pharmacy Services – Drug Diversion and Controlled Substance Compliance). The duties and qualifications described in this job description reflect the full classification; the scope of work performed by any individual incumbent corresponds to their designated specialty area.
The Coordinator develops and implements processes to manage, coordinate, maintain, track, and document key departmental functions related to medication safety, quality, regulatory readiness, analytics and clinical outcomes, medication policy and utilization, and controlled substance diversion prevention. Actively tracks and benchmarks the outcomes of pharmacy programs to ensure regulatory compliance, operational and clinical quality, and financial effectiveness. Standards monitored include, but are not limited to, The Joint Commission (TJC) regulatory readiness standards and National Patient Safety Goals (NPSGs), Institute for Safe Medication Practices (ISMP) best practices, Drug Enforcement Administration (DEA) requirements, and other applicable national regulatory, quality, and safety standards.
Uses critical thinking skills to appropriately balance competing priorities and to manage time, information, and communications reliably and professionally. Maintains excellent working relationships with interdepartmental and intradepartmental leadership and staff. Precepts and/or participates in student, resident, and pharmacist training experiences and competencies.
Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers, and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
- Instill Trust and Value Differences
- Patient and Community Focus and Collaborate
Is responsible for knowing and acting in accordance with the principles of the Brown University Health Corporate Compliance Program and Code of Conduct. Serves as a preceptor for pharmacy residents and students. Provides high-level organizational support to the pharmacy departments at Rhode Island Hospital, The Miriam Hospital, Bradley Hospital, Newport Hospital, and Brown University Health Pharmacy, LLC in the following areas:
Formulary Management
- Coordinates all matters of drug policy, including but not limited to Pharmacy and Therapeutics (P&T) Committee work and related documentation.
- Leads pharmacy department drug cost reduction programs and revenue enhancement programs; assists in determining return on investment for new clinical pharmacy programs.
- Develops annual goals, opportunities, and strategies regarding drug utilization for the pharmacy department.
- Utilizes data, including but not limited to the Vizient Clinical Database (CDB), to benchmark Brown University Health's utilization of medications in comparison to academic medical center cohorts, designated benchmarking groups, and group purchasing organization peers.
- Uses benchmarking data to identify opportunities to reduce costs and clinical variation and to identify clinically appropriate therapeutic alternatives.
- Actively reports to and engages with medical staff, administrative leadership, and multidisciplinary teams to gain support for implementation of identified utilization opportunities.
- Leads and participates in multidisciplinary and pharmacy department teams; partners with a wide range of clinical and operational stakeholders to support resource utilization management and reduction of clinical variation.
- Participates in management, action plan development, and review of data related to drug shortages to ensure the safety and effectiveness of identified therapeutic alternatives.
- Responsible for healthcare utilization analytics encompassing drug, laboratory, and radiology use; participates in or leads multidisciplinary committees addressing practice variation.
- Maintains professional competence through participation in pharmacy staff development and skills enhancement programs, including ongoing independent study and active membership and participation in professional organizations.
- Serves as a preceptor for pharmacy residents and Advanced Pharmacy Practice Experience (APPE) students; completes required competency and evaluation documentation. Acts as preceptor for Brown University Health's PGY2 Health-System Pharmacy Administration and Leadership (HSPAL) residency when applicable.
Required:
- Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited college of pharmacy. Prior to starting date, possesses current unrestricted licensure as a licensed pharmacist, or as a licensed 90-day temporary pharmacist, in the State of Rhode Island or, where applicable to the position location, the Commonwealth of Massachusetts. Obtains full licensure prior to expiration of the 90-day temporary pharmacist license, then possesses and maintains current unrestricted licensure as a licensed pharmacist in the applicable state.
Preferred:
- Master's degree (e.g., MBA, MS, MPH) and/or completion of an ASHP-accredited PGY2 residency in a relevant area of specialty (e.g., Health-System Pharmacy Administration and Leadership, Medication-Use Safety and Policy, Ambulatory Care, or equivalent) is strongly preferred. Board certification in Pharmacotherapy or area of specialty (e.g., BCPS, BCACP) is preferred.
Knowledge and Skills:
- Knowledge of area/specialty-specific technology, including but not limited to electronic health records, pharmacy information systems, automated dispensing technology, electronic drug diversion monitoring software, and other applicable software, equipment, and automation. Must possess solid computer skills, including Microsoft Office applications and common email and calendar tools, and be comfortable using web-based applications and multiple pharmacy and system-wide platforms. Demonstrates familiarity with the responsible use of artificial intelligence (AI) tools in a healthcare or clinical operations setting, including an understanding of AI capabilities and limitations, data privacy considerations, and the importance of human oversight when applying AI-assisted workflows to pharmacy practice and administrative functions. Effective interpersonal and communication skills, both written and verbal, to interact appropriately with colleagues and others. Effective organizational, analytical, and presentation skills.
Five years or equivalent of progressively more responsible related experience, preferably gained in a similarly diverse and operationally complex healthcare environment, is desired. Exceptional aptitude or demonstrated knowledge may be considered in lieu of experience. Supervisory or project management experience is desired. Extensive healthcare analytics and clinical experience are preferred. For positions designated to the Drug Diversion and Controlled Substance Compliance specialty, prior experience in controlled substance diversion prevention, regulatory compliance, or opioid stewardship programs is strongly preferred.
May provide direct supervision for up to five (5) direct reports, which may include pharmacists, technicians, or other pharmacy support personnel. Scope of supervisory responsibility will be defined at the time of appointment based on the designated specialty area.
$127,691.20-$210,724.80
Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903
M-F 8am-5pm
Day
8 hours
No
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
