1. Purpose
To ensure a safe, efficient, and professional check-in process for truck drivers arriving at our facility.
2. Scope
Applies to all personnel assigned to trucker check-in duties as Lot Attendant at the Terminal Parking Lot at 1201 Wallace Street.
3. Responsibilities
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Greet and assign trucks to a designated parking area
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Complete documentation for driver check in process at Shipping & Receiving
- Maintain order in Terminal Parking Lot and any truck traffic overflow on Wallace Street and/or East Fort Avenue
- When necessary, coordinate with Security, Shipping & Receiving and operations teams.
4. Required Equipment
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Safety vest and ID badge
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Communication device -radio and phone
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Clipboard with ample supply of Motor Carrier Info Sheet (contact shipping for additional supplies)
5. Procedure
Step 1: Site Preparation
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Ensure the check-in area is clean, and free of obstructions.
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Confirm parking signages are visible
Step 2: Driver Arrival
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Approach the vehicle safely and visibly.
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Greet the driver courteously and request identification.
Step 3: Documentation Completion
- Complete the Motor Carrier Info Sheet with information from Driver and visual truck/trailer check (example annex 1)
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Request CDL (Commercial Driver’s License) to enter driver’s full name on Sheet
- Log in the arrival time on sheet (top right corner)
Step 4: Parking & Check in
- Provide the driver with the completed Motor Carrier Info Sheet
- Provide the driver with instructions for parking and Shipping and Receiving check-in process
Step 5: Special Cases
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If the driver appears impaired or unsafe, follow site safety protocols and escalate to supervisor.
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Check for visible vehicle issues (e.g., leaks, unsecured cargo).
Step 7: End of Shift Duties
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Report any incidents or irregularities.
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Secure lot station and equipment.
6. Safety and Compliance
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Adhere to company-specific safety protocols.
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Maintain confidentiality and professionalism at all times.
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The Lot Attendant reports directly to the Terminal Manager
