Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.
We invite you to become a part of the Southwest Team!
Title: Head Coach - Softball / Student Success Coach
Employee Classification: Other Professionals
Institution: Southwest Tennessee Community College
Department: Athletics / Student Success
Campus Location: SWTCC - Multiple Campus Locations
Job Summary
The Head Softball Coach / Student Success Coach is a dual-capacity position combining leadership of the women's softball program with a campus-wide academic coaching role supporting the College's broader student success and completion initiatives.
As Head Softball Coach, this position is responsible for the leadership, development, and administration of the women's softball program, including competitive performance, recruitment, and NJCAA compliance, while also supporting the academic success of student-athletes on the softball roster in accordance with the Athletics Academic Success Plan (AD-SOP-4).
This function reports to the Director of Athletics & Academic Success.
Coaches are expected to contribute to department wide retention, persistence, completion, and academic performance goals through proactive coaching, intervention, and student engagement practices.
Job Duties
Head Softball Coach — Academic Accountability
Monitor academic progress, GPA, credit completion, and retention status for student-athletes on the softball roster each term
Enforce mandatory study hall attendance requirements for the softball roster in accordance with the Athletics Academic Success Plan (AD-SOP-4)
Support and participate in the academic intervention process for softball student-athletes triggered by GPA below 2.8 or recorded D/F grades, including escalation procedures outlined in AD-SOP-4
Submit the Monthly Academic Report to the Director of Athletics & Academic Success by the 3rd business day of each month using the approved department template
Partner with advising, tutoring, and student success teams to support early alerts, academic interventions, and structured study expectations for softball student athletes
Coaching & Program Development
Plan, organize, and conduct all practices and competitions
Develop student-athletes' athletic skills, teamwork, and sportsmanship
Create a competitive schedule in alignment with NJCAA guidelines
Promote a culture of discipline, accountability, and excellence
Recruitment & Enrollment Alignment
Actively recruiting prospective student-athletes aligned with institutional enrollment goals
Collaborate with Admissions and Recruitment to:
Support application completion
Ensure timely document submission (transcripts, eligibility)
Assist with yield strategies
Maintain a recruiting pipeline that supports roster sustainability and enrollment growth
Represent the College at showcases, high school visits, and community events
Use of athletics recruiting data to support institutional enrollment forecasting
NJCAA Compliance & Eligibility
Ensure full compliance with all NJCAA, institutional, and conference regulations
Maintain accurate eligibility documentation and roster certification
Work with the Athletics Operations/Compliance Coordinator on:
Eligibility tracking
Documentation submission
Audit readiness
Complete all required compliance training and reporting
Student Engagement & Holistic Development
Foster a sense of belonging and engagement among student-athletes
Support life skills development, leadership, and personal growth
Encourage participation in campus activities and student life
Serve as a mentor and role model
Student Success Coach Responsibilities
Monitor academic progress, GPA, credit completion, and retention status for student athletes each term
Conduct regular coaching and advising sessions to support student goal setting, persistence, and completion
Identify and respond to early alerts, coordinating timely interventions for at-risk students
Connect students with appropriate campus resources, including tutoring, advising, financial aid, and counseling services
Document caseload interactions and submit required reports to the Athletic Director
Collaborate with college-wide retention and completion initiatives
Operations & Administrative Duties
Manage program budget in coordination with Athletics leadership
Oversee equipment, travel, and scheduling logistics
Maintain accurate records and reports
Assist with game-day operations as needed
Complete all training and reporting requested by the Director of Athletics & Academic Success or the Office of Student Success & Completion
Balance of time and priorities effectively between Head Softball Coach duties and Student Success Coach responsibilities
Collaboration Across the Institution
Work closely with:
Advising
Financial Aid
Admissions
Academic Affairs
Office of Student Success & Completion
Support cross-functional initiatives that impact student success, retention, and enrollment
Participate in departmental and institutional meetings
Perform other duties related to the Head Softball and Student Success Coach roles as assigned by the Director of Athletics & Academic Success
Minimum Qualifications
Associate's degree
Previous coaching experience (high school, travel, or collegiate level)
Understanding of NJCAA rules and eligibility standards (or willingness to learn)
Preferred Qualifications
Bachelor's degree
Experience at the collegiate level (NJCAA preferred)
Demonstrated success in recruiting and roster management
Experience supporting student success, academic coaching, or retention initiatives (athletic or general student population)
Background in academic advising, academic coaching, or student success services
Familiarity with early alert systems, case management, or retention strategies
Familiarity with community college student populations
Knowledge, Skills, and Abilities
Knowledge of softball fundamentals and player development
Demonstrated ability or willingness to support student academic success, advising, or retention initiatives for the general student population
Physical Demands / Working Conditions
Requires evening, weekend, and travel commitments
Active engagement in both athletic and academic environments
High visibility role representing the College in the community
Requires effectively managing time and responsibilities across two reporting lines and two distinct caseloads
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
Resume
Cover letter
Unofficial Transcripts
A summary of our benefits can be found below:
https://www.southwest.tn.edu/hr/benefits-overview.php
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.
The following person has been designated to handle inquiries regarding nondiscrimination policies: LeVetta Hudson, Vice President of People & Culture,
[email protected], 737 Union Ave, Memphis, TN 38103, 901-333-5000. See the full non-discrimination policy.
