FRONT DESK COORDINATOR – Physical Therapy Clinic in Gretna
Full-Time: Monday - Thursday 7:45am - 5:00pm / Friday 7:45am - 12:00pm
ABOUT US:
We are a patient-centered physical therapy clinic dedicated to providing exceptional care and a welcoming environment for every individual who walks through our door. We are seeking an organized, friendly, and service-oriented Front Desk Coordinator to join our team.
POSITION SUMMARY:
The Front Desk Coordinator is the first point of contact for patients and plays a key role in ensuring smooth daily operations. This role involves patient scheduling, insurance verification, administrative support, and creating an excellent experience for both patients and staff.
KEY RESPONSIBILITIES:
- Greet and check in/out patients with professionalism and warmth
- Manage the clinic schedule, appointments, and provider calendars
- Answer phone calls, emails, and patient inquiries
- Verify insurance benefits and obtain authorizations as needed
- Collect copays, handle payments, and maintain accurate financial records
- Prepare and maintain patient charts and documentation
- Coordinate communication between patients, therapists, and other staff
- Assist with general office organization and cleanliness
- Ensure compliance with HIPAA and clinic policies
QUALIFICATIONS:
- Previous experience in healthcare, medical front office, or customer service preferred
- Knowledge of physical therapy or therapy-based practices is a plus
- Strong communication and interpersonal skills
- Excellent attention to detail and ability to multitask
- Proficient with scheduling software, EMRs, and basic computer skills
- Ability to work in a fast-paced, team-oriented environment
WHAT WE OFFER:
- Competitive pay
- Health and wellness benefits (if applicable)
- Paid time off and holiday pay
- Opportunities for growth and professional development
- Positive, supportive team culture
HOW TO APPLY:
Please submit your resume and a brief cover letter to [email protected] with the subject line “Front Desk Coordinator Application.”
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Health insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Work Location: In person
