BAKER MOTOR COMPANY is growing!
We are seeking qualified candidates to fill our expanding network of luxury auto dealerships. BAKER MOTOR COMPANY was founded in 1988 by Tommy B. Baker and is the largest privately held automobile dealer group headquartered in South Carolina.
Service Manager
High Line ~ Exotics
Porsche
Mercedes-Benz
BMW
Lamborghini
Bentley
Maserati
Ferrari
Land Rover
Jaguar
Lexus
Audi
Buick
GMC
Cadillac
Alfa Romeo
Maserati
Roles Royce
Infiniti
POSITION REQUIREMENTS:
Applicant must be high energy ~ and have a proven track record in successful leadership / team building. High line / Exotic service management experience is preferred ~ If this describes you ~ We look forward to meeting you!
Reports to: Dealer Group Fixed Ops Manager / Dealer Group General Manager.
Position Overview:
On a daily, monthly, and yearly basis he/she will ensure that the service department and its staff are operating efficiently and in a profitable manner.
Essential Duties:
- Determine and communicate monthly and yearly forecasts in terms of gross profits, objectives and departmental profit
- Effectively Manage Shop Workflow.
- Handle all Shop payroll / auditing.
- Forecast monthly objectives in terms of the number and type of Customer RO's, time utilization, prospecting efforts, sales, and projected income.
- Train staff in best practices in selling service, customer satisfaction, and brand awareness.
- Conduct staff meetings.
- Monitor Service Writers efforts and effectiveness.
- Manage loaner vehicle inventory both online and on lot.
- Monitors Dealership adherence to manufacturer standards.
- Ensure that every Customer is thanked personally.
- Monitor all systems utilization in support of measurement and tracking of service departments numbers.
Other Qualifications:
Ability to comprehend written and verbal instructions. Minimum of five years of service management experience. Professional personal appearance. Excellent communication skills. Verifiable references for management skills.
Working Conditions:
The Service Manager works both indoors and out, moving throughout the Dealership facility and vehicle displays to communicate with the Dealer, fellow Managers, Service Consultants, and Customers. Weekends, evenings, and occasional holiday hours may be required and are market driven. Must be able to physically operate a vehicle as shipped by the manufacturer in a safe manner as required by inventory management responsibilities.
Our dealer group now consists of thirteen automotive manufacturers, an in-house Reconditioning Center, an in-house Auto Glass company, and a full service USAA and State Farm Insurance-approved Collision Repair Center.
- CHARLESTON, SC: Mercedes-Benz, smart, Mercedes-Benz Commercial Vans, Porsche, Infiniti, Maserati, Rolls-Royce Motor Cars, Land Rover, Jaguar, Buick, GMC, and Cadillac
- MOUNT PLEASANT, SC: Mercedes-Benz
- WILMINGTON, NC: Porsche & BMW (acquired in 2015 - this was the dealership used in HBO's "East Bound & Down").
- SUMMERVILLE, SC: Mercedes-Benz Commercial Vans & Luxury Pre-Owned Center
Our Charleston Mercedes-Benz franchise has received the prestigious Best of the Best award from Mercedes-Benz eight out of the past twelve years: including 2003, 2004, 2005, 2006, 2008, 2010, 2012 & 2014. In 2013 & 2014.
BAKER MOTOR COMPANY was featured in Automotive News' 100 Best Dealerships To Work For, and in 2015 Automotive News awarded us as the #1 Best Dealership To Work For in the United States and Canada.
About our SC Service Centers:
- 6 Climate Controlled Service Shops
- 1 Climate Controlled Reconditioning Center
- 1 Climate Controlled Collision Center (see below)
- 75+ Work Stations across all 6 Service Shops
- 36+ Work Stations across Collision Center and separate Reconditioning Center
- Matching Toolboxes, Work Benches, and Computer Work Stations are all provided
- Factory Training and Certification provided for all brands
About our Collision Center:
- 21 Collision Center Work Bays
- 6 Collision Center Prep Stations
- 2 Frame-Machines
- 2 Paint Booths
- Aluminum Room
- Tool-Boxes & Benches are provided
- Computer Work/Stations Provided
- Factory Training Certification in all brands
BAKER MOTOR COMPANY is concerned with more than moving inventory; we're committed to your success and invested in your future. We provide the opportunities, resources, and support you need to grow and develop professionally. We offer Factory Training and Certifications. If you think you have what it takes to join our winning team ~ please reach out to us.
* Principals only. Recruiters, please don't contact this job poster.
* Do NOT contact us with unsolicited services or offers
Job Type: Full-time
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Service Management: 3 years (Preferred)
Work Location: Multiple locations
