EXPERIENCED FRONT DESK CUSTOMER SERVICE REPRESENTATIVE VEDIO CALL INTERVIEW FROM 12-5PM DAILY
WE ARE LOOKING FOR CANDIDATE TO START IMMEDIATELY.
SUMMARY: Accommodates guests of the hotel by performing the following duties:
ABOUT US: Hotel in town which will be part of Sonesta Hotels
Sonesta is a very much in to a Luxurious Hotels which used to own multiple Hilton and Merriot brand Hotels and are very good in providing Quality Hotel accomodation in Danville and surrounding areas. We need a help from local communities and local people who can be part of this Hotel operation.
ESSENTIAL FUNCTIONS: - Greets, registers, and assigns rooms to guests - Handles confidential information, including guest records, with a high degree of integrity - Promptly and effectively deals with guest requests and complaints - Answers and routes calls as appropriate; takes guest messages with accuracy - Responsible for cash drawer contents and transactions during shift - Maintains accurate records including cash flows, registration cards, reservation cards, and property walks - Answers inquiries pertaining to hotel services; registration of guests; and travel directions - Assists with room stripping and Laundry activity -sales and marketing efforts as directed by the General Manager - Records pertinent guest information in the pass on log - May assist in replenishing continental breakfast as needed and keeps area clean - Ensures common area/lobby is clean - Performs laundry functions as directed -Rooms checking and cleaning as needed to keep up with operation - All other duties as assigned
APPLICANT MUST HAVE INDEPENDENT TRANSPORTATION TO AND FROM THE WORK LOCATION
COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies:
- Problem Solving - Identifies and resolves problems in a timely manner; Requests for service and assistance; - TeamWork - Contributes to building a positive team spirit. - Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment. - Organizational Support - Follows policies and procedures including but not limited to, dress code policies - Adaptability - Able to deal with frequent change, delays, or unexpected events. - Attendance/Punctuality - Is consistently at work and on time. - Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan. - Initiative - Asks for and offers help when needed. - Planning/Organizing? Prioritizes and plans work activities; Uses time efficiently. - Professionalism - Treats others with respect and consideration regardless of their status or position. - Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality. - Quantity - Meets productivity standards; Completes work in timely manner. - Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
YOU CAN CALL ANY DAY BETWEEN 12 PM TO 5 PM ALSO TO FILL OUT APPLICATION YOU MAY VISIT TO HOTEL
Contact Information Business Name:
Signature Inn / ABVI , 388 EASTGATE DRIVE DANVILLE, IL. 61834 Phone:(217)4462400
Please Call using Any way you need to make a Video Call to Joe Patel
By calling 1-9174407571
You may text if needed
Job Type: Part-time or Full Time as needed
- How many years of COMPUTER OPERATING SKILLS experience do you have?
- Candidate must be free from drug and Alcohol
- Hotel has non smoking environment which is preferred a nonsmokers
- Must be able to work overnight shift as well as weekends as needed.
- Must have good transportation and must come to work and go home on time
- Must be able to carry 50 to 75 lbs. as needed
- Must have a good Driver's license record and clean record with the Legal
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: No less than 25.0 per week
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft words and excel is required: 2 years (Required)
- Customer service: 1 year (Required)
Language:
License/Certification:
- Driver's License (Required)
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
- Day Shift (Preferred)
Ability to Relocate:
- Danville, IL 61834: Relocate before starting work (Preferred)
Work Location: In person
